Yomira Angeles
Von Ormy,TX
Summary
Seeking a position with a challenging environment where I can use my skills and knowledge for organizational and personal growth.
Overview
9
9
years of professional experience
Work History
General Warehouse Associate
Tjmaxx Distribution Center
San Antonio, TX
05.2025 - Current
- Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
- Improved workplace safety by adhering to company policies and procedures while also identifying potential hazards within the warehouse space.
- Collaborated with team members to complete daily tasks and ensure smooth workflow in a fast-paced environment.
- Exceeded daily productivity goals through efficient task completion and strong time management skills.
Payroll Specialist
Double Diamond Transport
San Antonio, TX
07.2024 - 05.2025
- Processed weekly payroll and maintained employee time records including edits, corrections and adjustments
- Maintained payroll information by calculating, collecting and entering data
- Processed insurance deductions, bonuses and manual deductions
- Developed and implemented procedures to ensure accurate entry of payroll data into the system
- Responded promptly and resolved employee payroll questions and issues via email, phone and in person
Quality Assurance Specialist
Kiolbassa Provision Company
San Antonio, TX
10.2020 - 04.2024
- - Monitor, inspect and propose measures to correct or improve the final product in order to meet established quality standards.
- - Prepare quality documentation and reports by collecting, analyzing and summarizing information.
- - Ensure production employees are following protocol and all safety measures to maintain the product quality.
- - Manage communications with product and operations teams to ensure that flagged issues are being dealt with in a timely manner.
Cashier/Customer Service Representative
Charly's Cafe
San Antonio, TX
11.2018 - 03.2020
- - Manage sales transactions for dine-in or takeout orders.
- - Offer advice or recommendations to customers and answering any inquiries.
- - Resolve problems customers have with their service, and offer solutions to remedy the situation.
- - Maintain a clean register area and clean up around the restaurant whenever downtime presents itself.
- - Coordinate schedules with everyone else at the restaurant to ensure a sufficient number of employees is always on hand.
Customer Service Representative
FAMSA Distribution Center
Von Ormy, TX
10.2017 - 11.2018
- - Answer a high volume of calls, listening intently to the caller's information to identify the problem with the item.
- - Schedule service appointments as needed based on customers availability.
- - Dispatch the appropriate service professionals to the residence of the customer to report condition of the item.
- - Process repairs, exchanges or returns if and when item was under the contracted warranty.
- - Ensure customer was satisfied with the end result of the solution and the service our technician along with the reps provided.
- - Close out all open services in a 5-7 business day window.
Education
Business Administration -
Palo Alto College
San Antonio, TXGeneral Diploma -
Southwest High School
San Antonio, TXSkills
- Detail Oriented
- Bilingual
- Problem Solving
- Time Management
- Effective Communication
- Active Listening
- Adaptability
- Computer proficiency
- Documentation
- Data entry
LANGUAGES
English | Advanced
Spanish | Advanced
Timeline
General Warehouse Associate
Tjmaxx Distribution Center
05.2025 - Current
Payroll Specialist
Double Diamond Transport
07.2024 - 05.2025
Quality Assurance Specialist
Kiolbassa Provision Company
10.2020 - 04.2024
Cashier/Customer Service Representative
Charly's Cafe
11.2018 - 03.2020
Customer Service Representative
FAMSA Distribution Center
10.2017 - 11.2018
Business Administration -
Palo Alto College
General Diploma -
Southwest High School