Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yomira Bonilla

Mauldin,SC

Summary

City Carrier Assistant offering 11 years of industry experience. Strong history of managing high-volume routes with superior accuracy. Frequently commended for efficiency and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

City Letter Carrier

USPS
03.2013 - Current
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
  • Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
  • Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
  • Assisted customers with postage needs, including weighing packages, affixing postage, and recommending mailing options.
  • Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
  • Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
  • Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
  • Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Delivered packages and mail to business and people in local area.
  • Planned and cased mail in sequence of delivery for designated route.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Handled mail and packages with care to prevent damage during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Employed GPS and other navigational tools to find shortest routes to locations.

Internal Security Officer

Saint James Security
08.2012 - 03.2013
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
  • Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Monitored CCTV cameras and alarm systems for security breaches.

Logistic Supply Specialist

Unites States Army
12.2005 - 01.2010
  • Streamlined inventory management by implementing efficient tracking systems and procedures.
  • Reduced order processing time with the introduction of an automated documentation system.
  • Improved delivery times by optimizing routes and coordinating with transportation providers.
  • Increased customer satisfaction through timely communication and proactive issue resolution.
  • Enhanced warehouse efficiency by reorganizing storage layout for easier access to high-demand items.
  • Trained new team members on company policies, procedures, and software tools, ensuring a smooth onboarding process.
  • Conducted regular audits of inventory to maintain accurate records and prevent stock discrepancies.
  • Collaborated with sales teams to forecast demand and ensure adequate product availability during peak periods.
  • Generated documentation and information required for customer shipments.
  • Enhanced unit readiness by conducting thorough training sessions and evaluations.
  • Improved overall team efficiency through regular maintenance and organization of equipment and resources.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong leadership skills through rigorous training and hands-on experience in high-pressure situations.
  • Established effective communication channels to relay vital information between units during operations.
  • Promoted a culture of accountability by enforcing strict adherence to military standards and protocols.
  • Maintained physical fitness levels to meet demanding operational requirements and ensure optimal performance under challenging circumstances.
  • Strengthened morale among fellow soldiers through active listening, empathy, and encouragement in difficult situations.
  • Utilized critical thinking skills to solve complex problems while working under pressure in dynamic environments.
  • Upheld high standards of professionalism both on-and off-duty representing the US military with honor at all times.
  • Conducted regular maintenance of equipment and vehicles, ensuring maximum reliability and readiness for mission-critical tasks.
  • Secured and protected military property, assets, and personnel.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Assembled, disassembled and maintained various weapons for operational readiness.
  • Risk-assessed environments and implemented appropriate security measures.
  • Operated and maintained armored vehicles.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Relayed crucial information and coordinated operations using radio communications equipment.
  • Provided professional reconnaissance and security support during varied operations.
  • Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
  • Maintained required level of proficiency in use of firearms.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Upheld United States Army dress and appearance regulations for professional appearance.
  • Worked weekends and long hours in deployed locations to complete required taskings.
  • Operated surveillance radar, communication systems and identification equipment.
  • Oversaw utilities manual records to perform stock control and accounting duties.

Education

Bachelor of Arts - Criminal Justice

Interamerican University of Puerto Rico
Puerto Rico

Skills

  • Postal Law Knowledge
  • Mail Delivery
  • Computer Literacy
  • Conflict Resolution
  • Problem Solving
  • Stress Management
  • Safe Driving
  • Decision Making
  • Critical Thinking
  • Multitasking
  • Organizational Skills
  • Package Handling
  • Camouflage Techniques
  • Vehicle Operation
  • Combat Readiness
  • Drill Instruction
  • Weapons Handling
  • Survival Techniques
  • Equipment Maintenance
  • Physical Fitness
  • Self-Defense Training
  • Tactical Proficiency
  • Team Coordination
  • First Aid Knowledge
  • Risk Assessments
  • Squad Leadership
  • Buddy Care and First Aid
  • Strategic Thinking
  • Night Vision Equipment
  • Enemy Monitoring
  • Offensive Tactics
  • Documentation and Reporting
  • Small Arms Training
  • Hand-to-Hand Combat Techniques
  • Expert Sharpshooter
  • Teamwork and Loyalty
  • Defensive Tactics
  • Combat Mission Support
  • Team Collaboration
  • Strong Work Ethic
  • Field Reconnaissance
  • Assessing Risks
  • Managing Classified Information
  • Mission Planning
  • Safety Guidelines
  • Firearms Understanding

Languages

Spanish
Native or Bilingual
German
Elementary

Timeline

City Letter Carrier

USPS
03.2013 - Current

Internal Security Officer

Saint James Security
08.2012 - 03.2013

Logistic Supply Specialist

Unites States Army
12.2005 - 01.2010

Bachelor of Arts - Criminal Justice

Interamerican University of Puerto Rico

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Yomira Bonilla