Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Additional information
Timeline
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Yonathan Telesforo Velasco Hernandez

Henderson,United States

Summary

I have accumulated a lot of work experience over the years. I've been working since I was a little kid, helping my brother in his plumbing company to when I started working in the tile industry with my brother-in-law. I've been back and forth with different companies but one of the reasons why is because I was going to school trying to get my high school diploma. When I had vacation time, I would ask these companies if they had work for me and they would give me work for the same reason they knew I was a hard worker. My last year of high school I finished it quick and during the time I had off I started working with a tile company and I expanded my knowledge and skills because it was a full time job. I Moved to texas and I found a tire shop where I was able to learn my communication skills with different customers. I became a Tire Technician with a track record of enhancing efficiency and customer satisfaction through effective team management and communication. I was promoted to manager within two months, showcasing leadership and dedication. I am bilingual in English and Spanish, skilled in customer service, sales, and quality assurance, with a strong focus on safety compliance and problem-solving.

Overview

7
7
years of professional experience

Work History

Tire Technician

Southern Tire Mart
Van, Texas
12.2024 - 04.2025
  • Installed and balanced tires for various vehicle types efficiently.
  • Conducted tire inspections to ensure safety and performance standards.
  • Assisted customers with tire selection based on vehicle requirements.
  • Maintained a clean and organized work area for optimal efficiency.
  • Operated tire-changing equipment safely and effectively during service tasks.
  • Collaborated with team members to manage workflow and meet customer needs.
  • Educated customers on proper tire maintenance and care practices.
  • Performed tire rotations, mounts, and balancing on vehicles.
  • Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
  • Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.

Tire Technician

Master Tires
Henderson, TX
09.2023 - 05.2024
  • Managed tire service operations, enhancing efficiency and customer satisfaction.
  • Promoted to manager in 2 months, demonstrating leadership and dedication.
  • Improved customer communication, leading to increased sales and repeat business.
  • Fostered team synergy, leading to improved workflow and reduced turnaround times. Mentored new hires, accelerating their skill development.

Apprentice

SD TILE & STONE
San Diego, CA
08.2022 - 01.2023
  • Mastered essential tile installation tasks, enhancing precision and efficiency.
  • Supported installers, learning diverse techniques for improved craftsmanship.
  • Utilized tools effectively, boosting team productivity and project outcomes.

Apprentice

HS Tile & Stone
San Diego, CA
06.2018 - 01.2020
  • Learned cement mixing for shower pans, enhancing tiling efficiency and quality.
  • Utilized new materials for walls and floors, improving durability.
  • Maintained impeccable workspace cleanliness, demonstrating keen attention to detail and supporting smooth project execution.
  • Rapidly adapted to new materials and methods, contributing to improved project turnaround times and client satisfaction.
  • Consistently delivered high-quality tile work, meeting tight deadlines and exceeding client expectations through dedication and skilled craftsmanship.
  • Worked closely with senior tilers, absorbing industry best practices. Actively participated in team discussions, offering fresh perspectives on challenging installations.

Education

High School Diploma -

San Pasqual High School
Escondido, CA
06.2022

Skills

  • Tile Installation
  • Tire Repair
  • Quality Assurance
  • Safety Compliance
  • Customer Service
  • Bilingual
  • Project Coordination
  • Attention to Detail
  • Sales
  • Team Management
  • Problem Solving
  • Material Handling

Languages

English - Native, Spanish - Native

References

  • Igor, (760) 310-8869, SD Tile & Stone
  • Erick, Saldivar, +1 (760) 658-4840, Hs Tile & Stone
  • Filiberto, Cruz, (760) 877-6755, Fino tile

Hobbies and Interests

Soccer, Sports, Traveling, Music, Socializing

Additional information

  • Other Activities
  • I was member of the Escondido community soccer club. I enjoy sport, traveling, listening to music and sharing a great meal with friends.

Timeline

Tire Technician

Southern Tire Mart
12.2024 - 04.2025

Tire Technician

Master Tires
09.2023 - 05.2024

Apprentice

SD TILE & STONE
08.2022 - 01.2023

Apprentice

HS Tile & Stone
06.2018 - 01.2020

High School Diploma -

San Pasqual High School
Yonathan Telesforo Velasco Hernandez
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