Yone Davis
Florence,SC
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Mattress Firm, Inc.
Florence, SC
01.2024 - Current
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Coached and developed store associates through formal and informal interactions.
- Ensured compliance with all safety regulations throughout the store premises.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Senior Store Manager
Mattress Firm, Inc.
Florence, SC
10.2013 - Current
- Developed strategies for increasing store sales, improving operational efficiency, and reducing costs.
- Provided guidance and support to employees on how best to handle difficult customers or situations.
- Attended trade shows, conferences, seminars related to retail industry developments.
- Formed and sustained strategic relationships with clients.
- Monitored progress by establishing plans, budgets and measuring results.
- Managed inventory control systems to ensure optimal stock levels at all times.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Assistant Manager
The Healthy Food Store
Florence, SC
04.2008 - 10.2013
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Aynor High School
Aynor, SC06-1999
Some College (No Degree) - Business Administration And Management
Horry-Georgetown Technical College
Conway, SCSkills
- Inventory management
- Sales strategies
- Employee training
- Customer service
- Point-of-sale systems
- Operational efficiency
- Budget management
- Staff scheduling
- Conflict resolution
- Safety compliance
- Team building
- New hire training
- Upselling and cross selling
- Sales growth
- Sales techniques
- Hiring and training
- Pricing and markdowns
- Inventory counting
- Marketing and promotions
- Microsoft Office Suite
- Store organization
- Store opening and closing
- POS systems operations
Accomplishments
- Best manager of the year award for three years in a row
- Best associate of the year award
- Top 10 each year
References
References available upon request.
Timeline
Assistant Store Manager
Mattress Firm, Inc.
01.2024 - Current
Senior Store Manager
Mattress Firm, Inc.
10.2013 - Current
Assistant Manager
The Healthy Food Store
04.2008 - 10.2013
High School Diploma -
Aynor High School
Some College (No Degree) - Business Administration And Management
Horry-Georgetown Technical College
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