Yonel Morales
Austin
Summary
Professional leader with deep expertise in overseeing team operations and driving performance. Proven ability to adapt to changing needs, ensuring smooth shifts and consistent results. Known for fostering team collaboration, mentoring staff, and maintaining high standards. Skilled in conflict resolution, time management, and operational efficiency. Reliable and results-focused, ready to enhance team productivity and exceed expectations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior Shift Lead
ASML
04.2025 - Current
- Supervised daily operations, ensuring adherence to safety protocols and efficient workflow.
- Trained and mentored junior staff on technical and administrative procedures.
- Coordinated shift schedules, optimizing labor resources for peak productivity.
- Analyzed EMO orders processes, identifying areas for improvement for future implementation of solutions.
- Boosted workplace quality and safety by conducting regular GEMBA walks in the Fab everything a system was down.
- Promoted a positive work environment through transparent communication, active listening, and timely recognition of individual achievements.
Senior Team Lead
ASML
04.2022 - 04.2025
- Lead the D shift , created synergy and collaboration with other teams and SAS stakeholders
- Created an environment of trust, open communication, creative thinking, and cohesive team effort.
- Managed team according to ASML policies, procedures, and processes.
- Conducted 1:1 meeting with D shift members once a month.
- Ensured all operations were conducted in a safe environment driving towards a interdependent culture.
- Implemented process improvements that enhance quality excellence by minimizing D12 and encouraging first time rights.
- Coordinated customer expectations and needs to drive quality and timely execution.
- Supervised team with their technical progress.
- Managed workforce planning.
- Internal and external stakeholder management.
Shift Lead
ASML
01.2017 - 04.2022
- Manage activities of 8 engineers at customer site to support functioning of 73 photolithography tools.
- Managed over 50 customer calls per day and take critical immediate decisions to solve customer issues.
- Coordinate with Local and Global Support Center Engineers to execute customer solutions.
- Initiate global conference calls to align with technical support engineers and customer.
- Oversee safety and quality performance of the shift.
- Promote and support 6S guidelines at Samsung
- Guide and actively participate to help team members set their personal performance growth (PPM)
- Support golden KPIs to meet and exceed expectations of customer's agreed contract.
- Promote and support lean processes on day to day activities.
- Complete and submit daily reports with tools status to customer
- Process from 25-50 spares weekly used to repair the systems.
Customer Service Engineer
ASML
03.1998 - 01.2017
- Supported and efficiently serviced ASML toolsets such as PAS, Scanners and Twinscans for AMD, Cypress, Freescale, SVTC, Spansion and Samsung.
- Mentored junior engineers, fostering a collaborative environment focused on knowledge sharing and skill development.
- Enhanced customer satisfaction by promptly addressing and resolving technical issues.
- Established strong relationships with customers through regular communication and follow-ups, leading to increased brand loyalty.
- Exceeded performance metrics consistently by prioritizing tasks based on urgency and impact on business operations.
Purchasing Manager
Micor EDC, Inc
06.1995 - 02.1998
- Sourced vendors, built relationships and negotiated prices.
- Performed monthly reconciliation of open purchasing orders.
- Used Excel to authorize and monitor purchase orders and consumables.
- Purchased new products and oversaw inventory stocking and availability.
- Organized and coordinate delivery of material to work sites
Material Handler
MasterCraft, Inc
02.1995 - 06.1995
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Mixed polymers and fed mixture to machines to create plastic mold
Education
Bachelor of Science - Electronics Engineering Technology
DeVry Institute of Technology
Phoenix, AZ02-1998
Associate of Science - Electronic Engineering
Universidad Santa Maria La Antigua, Panama, Republic Of Pana
Republic Of Panama12-1994
Skills
- Scheduling coordination
- Compliance monitoring
- Employee engagement
- Positive attitude
- Proficient knowledge of SAP
- Microsoft Office
- MM
- Multiple ASML developed software programs
- Analytical Thinking
- Computer Skills
- Critical Thinking
- Client Relations
- Verbal and Written Communication
- Problem Resolution
- Project Management
- Data Analysis
Accomplishments
- Design of Excel program to accelerate the life cycle of a spare part at Samsung.
- Design of scanning process to keep current inventory at Samsung.
Certification
- Yellow belt in LEAN.
- Successfully completed Leadership JUMP program.
- Successfully completed Total Customer Focus.
- Successfully completed Stress Management (Korn Ferry).
- Successfully completed Communicating with Impact (DDI).
- Successfully completed High Impact Feedback and Listening (DDI).
- Successfully completed Basic Leadership Skills (Korn Ferry).
- Successfully completed MD1 (Korn Ferry).
- Technically proficient in multiple toolsets like XT4 (Dry, Wet), NXTs, Yieldstars.
Languages
Spanish
Full Professional
Timeline
Senior Shift Lead
ASML
04.2025 - Current
Senior Team Lead
ASML
04.2022 - 04.2025
Shift Lead
ASML
01.2017 - 04.2022
Customer Service Engineer
ASML
03.1998 - 01.2017
Purchasing Manager
Micor EDC, Inc
06.1995 - 02.1998
Material Handler
MasterCraft, Inc
02.1995 - 06.1995
Bachelor of Science - Electronics Engineering Technology
DeVry Institute of Technology
Associate of Science - Electronic Engineering
Universidad Santa Maria La Antigua, Panama, Republic Of Pana