Yonelba Howell

Organized Reservation Specialist with successful track record of managing complex reservation books in busy establishments. Committed to delivering high-level customer satisfaction through consistent follow-up and proactive communication. Offering a number of years of progressive hospitality performance. Friendly Reservation Specialist with proven track record of excellence in guest retention. Experienced managing teams in fast-paced environments. Dependable Reservation Specialist with multiple years of experience working in customer and personal service. Adept at handling customer concerns and billing discrepancies. Welcoming, organized, and dedicated to ensuring each and every customer has the absolute best experience. Outgoing Reservation Agent recognized for using up-selling techniques to maximize revenue in the industry. Adept at educating incoming guests of facility amenities and providing guidance on entertainment and restaurant venues. Ready to apply her area of expertise and several years of experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.