Yong Fang
ENTRY-LEVEL BANK TELLER
West Covina,CA
Summary
Detail-oriented individual with a strong foundation in customer service, leveraging communication skills and investment knowledge, seeking an entry-level bank telling opportunity to expand experiences with operational efficiency.
Overview
7
7
years of professional experience
Work History
Server
BBQ Stop
Diamond Bar, CA
03.2022 - 09.2023
- Communicated with kitchen staff to deliver meals within desired timeframes.
- Provided service to 20+ regular customers, fostering loyalty through personalized service experiences.
- Flexible with time, putting in overtime when necessary.
Server
Shabu Haru
Rowland Heights, CA
02.2018 - 08.2020
- Resolved customer complaints professionally to maintain positive reputation.
- Explain and promote positive understanding of menu/food to 50+ daily customers.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Salesperson
626 Night Market
Arcadia, CA
07.2016 - 01.2020
- Achieved or exceeded company-defined sales quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Developed relationships with clients for increased loyalty and repeat business.
- Promoted weekend average of 200+ customers to consume services.
Education
Bachelor of Science - Bussiness Administration
California State Polytechnic University, Pomona
Pomona, CA 05.2001 -
Associate of Science - Business Administration
Mt San Antonio College
Walnut, CA 05.2001 -
High School Diploma -
John A. Rowland High School
Rowland Heights, CA 05.2001 -
Skills
Professionalism In and Out of Work Environment
undefinedTimeline
Server
BBQ Stop
03.2022 - 09.2023
Server
Shabu Haru
02.2018 - 08.2020
Salesperson
626 Night Market
07.2016 - 01.2020
Bachelor of Science - Bussiness Administration
California State Polytechnic University, Pomona
05.2001 -
Associate of Science - Business Administration
Mt San Antonio College
05.2001 -
High School Diploma -
John A. Rowland High School
05.2001 -
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