Yong Fang
ENTRY-LEVEL BANK TELLER
West Covina,CA
Summary
Detail-oriented individual with a strong foundation in customer service, leveraging communication skills and investment knowledge, seeking an entry-level bank telling opportunity to expand experiences with operational efficiency.
Overview
7
7
years of professional experience
Work History
Server
BBQ Stop
Diamond Bar, CA
03.2022 - 09.2023
- Communicated with kitchen staff to deliver meals within desired timeframes.
- Provided service to 20+ regular customers, fostering loyalty through personalized service experiences.
- Flexible with time, putting in overtime when necessary.
Server
Shabu Haru
Rowland Heights, CA
02.2018 - 08.2020
- Resolved customer complaints professionally to maintain positive reputation.
- Explain and promote positive understanding of menu/food to 50+ daily customers.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
Salesperson
626 Night Market
Arcadia, CA
07.2016 - 01.2020
- Achieved or exceeded company-defined sales quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Developed relationships with clients for increased loyalty and repeat business.
- Promoted weekend average of 200+ customers to consume services.
Education
Bachelor of Science - Bussiness Administration
California State Polytechnic University, Pomona
Pomona, CA 05.2001 -
Associate of Science - Business Administration
Mt San Antonio College
Walnut, CA 05.2001 -
High School Diploma -
John A. Rowland High School
Rowland Heights, CA 05.2001 -
Skills
Professionalism In and Out of Work Environment
Language Proficiency in both English and Spanish
Adaptability and Flexibility with Time Management
Proficient in programs Excel, Word, and Powerpoint
Timeline
Server
BBQ Stop
03.2022 - 09.2023
Server
Shabu Haru
02.2018 - 08.2020
Salesperson
626 Night Market
07.2016 - 01.2020
Bachelor of Science - Bussiness Administration
California State Polytechnic University, Pomona
05.2001 -
Associate of Science - Business Administration
Mt San Antonio College
05.2001 -
High School Diploma -
John A. Rowland High School
05.2001 -