Yong-Wong Kwon
Quality Project Manager
San Jose,CA
Summary
Forward-thinking operations specialist bringing 20 years of expertise in Reliability for semiconductor sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex customer problems and deliver innovative improvement strategies. Specialized in field risk assessment and customer collaboration. Established best practices in telemetry-based failure prediction and analysis for solution products, resulting in increased efficiency of identifying latent field defects. Collaborated with internal/external stakeholders to define project requirements, ensuring alignment with business goals on CTQ(Critical To Quality) project at the whole product lifecycle, (especially. NPI stage)
Overview
20
20
years of professional experience
2
2
Certification
Work History
Principal Engineer (Quality Project and Customer Collaboration Leader)
Samsung Electronics (Device Solutions)
2015.06 - 2024.06
- Established data-center-focused solutions on SSD failure analysis and prediction collaborating with data-center customers, resulting in mitigating client’s field issues
- Managed a team of more than 50 engineers on SSD telemetry implementation making great commercial successes of CES Innovation Awards both in 2021 and 2022
- Supervised quality improvement team to root cause, resolve, and mitigate top-quality issues impacting global data centers with 5Why and 8D process
- Initiated on-site debugging tool development for data-center and mission-critical customers based on time series and snapshot (DC Toolkit /SSD Manager)
- Coordinated multiple concurrent projects using OKR/Gantt with cross functional teams on CTQ(Critical to Quality) activity leading to resolve latent defects.
Staff Engineer ~ Principal Engineer (Dispatcher)
Samsung Japan
2009.07 - 2015.05
- Managed a technical enabling team of new memory business focusing on lap/desktop, game, mobile, and data-center application, resulting in 30% growth in newly designed businesses.
- Generated new business opportunities for local data center owners of NTT Communications, KDDI, Sakura Internet and Rakuten, contributing to 20% sales increase in 2014.
- Coordinated and resolved technical problems for a better customer service by identifying root cause analysis and executing corrective action with facilitated effective team.
- Performed periodical quality audit for Japanese OEM customers on NAND flash-based solution products (SD Card, eMMC and SSD).
Quality Engineer (Manager)
Samsung Electronics
2004.03 - 2009.06
- Initiated the development of On-Site Verification tool(OSV) for SSD products resulting in tool’s worldwide distribution.
- Carried out a formal quality audit for flash-based solution product customers, contributing to increasing annually 20% of product sales (IBM/Apple/Lenovo/Sony)
- Implemented product quality initiatives and reported claim of NAND flash-based products (MCP/OneNAND/NOR Flash), resulting in annually 20% quality cost savings and enhanced product performance
- Oversaw implementation of on-board testing tools to improve test coverage and compatibility issue and speed up defect detection timeframes.
Education
M.D. - Business Administration And Management
09.2006
GPA: 4.2/4.5
Bachelor of Arts - Communication Studies
02.2004
GPA: 3.8/4.5
- Honoree of excellence graduate
- Academic performance excellence scholarship recipient
Skills
- Project Management
- Risk assessment and mitigation
- Data optimization and visualization using Python
- MS Office (Power Point/Excel/Word)
- Team Mentoring
Certification
- CRE (Certified Reliability Engineer), ASQ, 12/01/21, Credential ID : 537521
- CQE (Certified Quality Engineer), ASQ, 12/01/17, Credential ID : 101277
Paper and patent
- Three papers published and five patents being applied in the U.S/China/Korea related to failure prediction and analysis using SSD Telemetry-based Machine Learning.
Languages
English
Full Professional
Japanese
Full Professional
Korean
Native or Bilingual
Timeline
Principal Engineer (Quality Project and Customer Collaboration Leader) - Samsung Electronics (Device Solutions)
2015.06 - 2024.06
Staff Engineer ~ Principal Engineer (Dispatcher) - Samsung Japan
2009.07 - 2015.05
Quality Engineer (Manager) - Samsung Electronics
2004.03 - 2009.06
Soongsil University - M.D., Business Administration And Management
Korea National Open University - Bachelor of Arts, Communication Studies
- CRE (Certified Reliability Engineer), ASQ, 12/01/21, 537521
- CQE (Certified Quality Engineer), ASQ, 12/01/17, 101277
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