Summary
Overview
Work History
Education
Skills
Timeline
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YONGHYUN KIM

LA PUENTE,CA

Summary

Attentive Grocery Team Member provides friendly and efficient customer service, demonstrating sincerity, and respect during all interactions. Exhibits teamwork to provide pleasant working and shopping environment. Demonstrates excellent communication and relationship-building skills. Self-motivated professional recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating individual comfortable greeting customers and answering questions or inquiries.

Overview

8
8
years of professional experience

Work History

Grocery Team Member

Wooltari USA
Carson, CA
10.2023 - Current
  • Verified that all incoming shipments were accurate according to purchase orders.
  • Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
  • Performed weekly inventory counts of stocked items and reported discrepancies to management team.
  • Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
  • Operated forklift, flatbed and hand jack to receive, rotate and replenish products.
  • Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
  • Followed instructions to properly arrange merchandise items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Restaurant Waiter

Road To Seoul
Los Angeles, CA
05.2016 - Current
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Provided exceptional service to high volume of daily customers.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Stocked server areas with supplies before, during and after shifts.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Trained new employees to perform duties.
  • Set up tables in between patrons to reduce wait times.

Store Manager

Culture Code
Los Angeles, CA
09.2022 - 09.2023
  • Updated POS system with new products and promotional offers.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Planned special promotions or discounts based on market trends.
  • Performed regular price checks to ensure competitive pricing.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Warehouse Supervisor

Heart and Hips
Vernon, CA
02.2021 - 09.2022
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Maintained and updated inventory records accurately.
  • Assisted with scheduling shipments and deliveries according to customer requirements.
  • Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
  • Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
  • Monitored workers and reviewed completed work for proper performance.
  • Reviewed supplies inventory levels and purchased necessary items.
  • Created and sent price quotes to potential customers.

Warehouse Assistant

Kankan
Vernon, CA
06.2020 - 02.2021
  • Organized materials on pallets according to size, weight, and type of item.
  • Organized warehouse racks to ensure efficient storage of goods.
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Verified stock inventory levels and maintained records of items shipped and received.
  • Managed weekly cycle counts to ensure accurate inventory levels are maintained.
  • Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.

Education

GED -

Edward R. Roybal Learning Center
Los Angeles, CA
10-2015

Skills

  • Stock management
  • Store maintenance
  • Merchandise Stocking
  • Pallet Jack Operation
  • Product processing
  • Product ordering
  • Customer Service
  • Order Fulfillment
  • Inventory Tracking
  • Display Setup
  • Crate breakdown

Timeline

Grocery Team Member

Wooltari USA
10.2023 - Current

Store Manager

Culture Code
09.2022 - 09.2023

Warehouse Supervisor

Heart and Hips
02.2021 - 09.2022

Warehouse Assistant

Kankan
06.2020 - 02.2021

Restaurant Waiter

Road To Seoul
05.2016 - Current

GED -

Edward R. Roybal Learning Center
YONGHYUN KIM