Yongliang Yao
Monterey Park,CA
Summary
Compassionate Certified Nursing Assistant, diligent about caring for patients' medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. With the skills of providing exceptional customer experience at Starbucks, I am dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Certified Nursing Assistant
Brentwood Healthcare Center
Santa Monica, CA
09.2025 - Current
- Perform comprehensive resident care, including grooming, hygiene, feeding, taking and charting vital signs, ROM, repositioning, and assisting with ambulation. Understand medical terminologies and abbreviations.
- Communicate with patients to understand their emotions, assess their need for help, or provide social and emotional support.
- Assist patients in ambulation and transfers, using proper body mechanics.
- Collaborate with the healthcare team to ensure continuity of care for patients. Follow delegated tasks from RNs, LVNs.
- Answer patient call lights promptly and respond to requests appropriately.
- Document patient information accurately in the electronic health records system.
- Keep the medical supply room and patient rooms stocked with necessary supplies, equipment, and instruments.
- Assist staff in daily patient care and activities at Brentwood Healthcare Center.
Barista
Starbucks Coffee Company
Los Angeles, CA
01.2025 - Current
- Prepare high-quality coffee beverages according to Starbucks' standard recipes.
- Manage the morning rush of customers daily with efficient, levelheaded customer connections.
- Operate espresso machines and brewing equipment efficiently and safely.
- Assist customers with product selections, and answer their inquiries.
- Maintain the cleanliness of workstations and equipment throughout shifts.
- Help other baristas during peak hours, and follow directives from the supervisor and manager.
Business Development Manager
Gateway Education Group Ltd.
Shanghai, China
02.2015 - 07.2019
- Identify new business opportunities through market research and analysis.
- Develop strategic partnerships with educational institutions and organizations.
- Coordinate promotional events to enhance brand visibility and engagement.
- Identify potential clients, build relationships, and negotiate contracts.
- Run the LSC camp under Gateway, which develops lifelong soft skills through joyful and multifaceted learning.
Education
Some College (No Degree) - Health Science
Santa Monica College
Santa Monica, CA10-2025
Master of Fine Arts - Acting
Savannah College of Art And Design
Savannah, GA11-2024
Bachelor of Science - Public Relations
Nanjing University
Nanjing China10-2014
Some College (No Degree) - Prerequisites For The RN Program
Santa Monica College
Santa Monica, CASkills
- Bilingual
- Multitasking
- Detail oriented
- Critical thinking
- Compassionate care
- First aid, CPR, AED, BLS
- Project time management
- Interpersonal communication
- Medical terms and abbreviations
- Microsoft Office Suite, Adobe Pro
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
References
References available upon request.
Certification
BLS Certificate
Timeline
Certified Nursing Assistant
Brentwood Healthcare Center
09.2025 - Current
Barista
Starbucks Coffee Company
01.2025 - Current
Business Development Manager
Gateway Education Group Ltd.
02.2015 - 07.2019
Some College (No Degree) - Health Science
Santa Monica College
Master of Fine Arts - Acting
Savannah College of Art And Design
Bachelor of Science - Public Relations
Nanjing University
Some College (No Degree) - Prerequisites For The RN Program
Santa Monica College