Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yongling Lin

Monterey Park,CA

Summary

Possess the ability to communicate and coordinate well with employees and departments, and quickly adapt to new environments and tasks. Accumulated a lot of contacts hope to be able to contribute to the development of the enterprise.

Overview

6
6
years of professional experience

Work History

Foreman

T Swirl Crepe
12.2022 - Current
  • Train and supervise employees, including servers and cashiers.
  • Developed and implemented policies and procedures to maintain high standards of quality, cleanliness and efficiency.
  • Prepared a variety of sauces and prepared dishes according to standardized recipes.
  • Ensure all desserts are of superior quality, visually appealing, and consistent in flavor and texture.

Managers

June Tea
03.2021 - 07.2022
  • Hire, train, and supervise staff members, including baristas and cashiers.
    Schedule shifts and manage employee performance.
  • maintain inventory of ingredients, supplies, and merchandise. Monitor stock levels and ensure that ingredients are fresh and available.
  • Ensure that all drinks are prepared according to standardized recipes and quality standards.
    Monitor the cleanliness and organization of the shop to maintain a hygienic environment.
    Address any customer complaints or concerns regarding product quality promptly and professionally.
  • Greet customers warmly and provide excellent service throughout their visit. Train staff on customer service techniques and standards.
    Handle customer inquiries, feedback, and complaints in a courteous and efficient manner.

Cross Border E-commerce Platform

Self-employeed
05.2018 - 05.2020
  • Docking logistics, procurement, warehousing and timely delivery of orders from various channels.
  • Store daily revision planning, promotion, after-sales service and other operational work and overall planning, marketing, promotion,
  • customer relationship management and other systematic operational work.
  • Daily maintenance of the store to ensure the normal operation of the store, optimize the store and product ranking.
  • Responsible for the implementation and cooperation with the company's related marketing activities, planning store

Education

GED -

Pasadena City College
Pasadena, CA

Skills

  • Languages: Chinese, Cantonese, English
  • Proficient in the use of world, excel and other office software

Timeline

Foreman

T Swirl Crepe
12.2022 - Current

Managers

June Tea
03.2021 - 07.2022

Cross Border E-commerce Platform

Self-employeed
05.2018 - 05.2020

GED -

Pasadena City College

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Yongling Lin