YONGSHAN OU
Bayside,NY
Summary
Dynamic professional with a proven track record at ABI FI CORP, excelling in data entry and organizational skills. Enhanced team productivity through effective communication and streamlined operational workflows. Committed to delivering exceptional customer service while managing financial transactions accurately as a Hotel Front Desk Clerk.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Coordinator
ABI FI CORP
07.2024 - 03.2025
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Hotel Front Desk Clerk
Hotel De Point
02.2020 - 03.2022
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Education
High School Diploma -
Queensborough Community College
Oakland Gardens, NY06-2019
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- CAP - Certified Administrative Professional
Languages
English
Professional Working
Timeline
Coordinator
ABI FI CORP
07.2024 - 03.2025
Hotel Front Desk Clerk
Hotel De Point
02.2020 - 03.2022
High School Diploma -
Queensborough Community College
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