Yongtong Chen
30 Rae Ave San Francisco,CA
Summary
Trilingual in Japanese, English, and Chinese, showcasing exceptional teamwork and collaboration skills. Proven track record of enhancing customer satisfaction and efficiently leading teams to exceed performance goals. Skilled in Java, C, and fostering positive team dynamics, adept at solving complex problems and driving projects to completion.Versatile and dynamic professional with experience at Door Dash, adept in project management and problem-solving
Overview
9
9
years of professional experience
Work History
Delivery Driver
Door Dash
08.2023 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Crew Member
Tomokazu Japanese Cuisine
02.2018 - 06.2018
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
Crew Leader
Let’s Roll Ice Cream
06.2016 - 09.2017
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
Transferred - Psychology
City College of San Francisco
San Francisco, CAUnfinished - Computer And Information Sciences
La Roche University
Pittsburgh, PA08.2023
Skills
- Trilingual (Japanese, English, Chinese)
- Coding (Java and C)
- Project management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
English
Limited Working
Coding
Skilled in Java, C.
Timeline
Delivery Driver
Door Dash
08.2023 - 12.2024
Crew Member
Tomokazu Japanese Cuisine
02.2018 - 06.2018
Crew Leader
Let’s Roll Ice Cream
06.2016 - 09.2017
Transferred - Psychology
City College of San Francisco
Unfinished - Computer And Information Sciences
La Roche University
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