Professional with strong leadership skills and proven track record in management. Skilled in driving team collaboration and delivering results in dynamic environments. Known for reliability, adaptability, and effective communication. Expertise in strategic planning, performance optimization, and conflict resolution.
Overview
9
9
years of professional experience
Work History
Supervising Manager
ZIPPY TRANSPORTATION, SOLUTIONS LLC
09.2023 - 10.2024
Developing and maintaining logistics strategies and procedures
Managing transportation and logistics staff
Monitoring compliance with company policies and regulations
Developing and maintaining carrier relationships to ensure excellent service delivery
Coordinating with other departments within an organization, such as human resources or human resources, to ensure that policies are followed
Reviewing safety procedures in vehicles and equipment to ensure they are working properly
Monitoring fuel inventories and ordering supplies as needed to ensure that vehicles have enough fuel to operate properly
Administrative Manager
KHEYRAAD GENERAL SERVICES COMPANY
09.2017 - 04.2022
Guiding the organization’s activities
Identifying opportunities to improve business policies or objectives
Ensuring effective and secure company operations
Preparing and reviewing operational reports
Leading and/or participating in meetings
Supervising day-to-day operations of the administrative department and staff
Hiring, training, and evaluating employees
Developing, reviewing, and improving administrative systems, policies, and procedures
Operations Officer
SOMALI INTERNATIONAL UNIVERSITY
02.2016 - 08.2017
Ensure that operational activities are executed within allotted budget and timelines
Perform budget allocation and expense management for all business operational activities
Conduct regular operational reviews and audits for preventive maintenance
Set operational goals to meet or exceed performance expectations
Provide guidance to staff in resolving operational issues and problems
Ensure resource assignment, work allocation, training development and performance assessment are completed in timely manner
Provide excellent customer service in order to build and maintain strong relationship with customers
Conduct regular meetings with staffs to discuss about operational updates, ideas and issues
Ensure customer complaints are handled and resolved accurately and quickly
Develop and implement plans to improve operational effectiveness and efficiency
Education
Bachelor of Arts - PUBLIC ADMINISTRATION AND LEADERSHIP
SOMALI INTERNATIONAL UNIVERSITY
MOGADISHU SOMALIA
08-2015
DIPLOMA - ENGLISH
MOGADISHU UNIVERSITY
MOGADISHU SOMALIA
06-2014
COMPUTER APPLICATION AND MICROSOFT OFFICE - Computer Applications Development
SKY INSTITUTE OF PROFESSIONAL STUDIES
MOGADISHU SOMALIA
08-2011
High School Diploma -
BELEDWEYNE SECONDARY SCHOOL
BELEDWEYN SOMALIA
06-2010
Skills
Innovation management
Troubleshooting and problem resolution
Data-driven decision-making
Organizational improvement
Accomplishments
Resolved product issue through consumer testing.
Timeline
Supervising Manager
ZIPPY TRANSPORTATION, SOLUTIONS LLC
09.2023 - 10.2024
Administrative Manager
KHEYRAAD GENERAL SERVICES COMPANY
09.2017 - 04.2022
Operations Officer
SOMALI INTERNATIONAL UNIVERSITY
02.2016 - 08.2017
Bachelor of Arts - PUBLIC ADMINISTRATION AND LEADERSHIP
SOMALI INTERNATIONAL UNIVERSITY
DIPLOMA - ENGLISH
MOGADISHU UNIVERSITY
COMPUTER APPLICATION AND MICROSOFT OFFICE - Computer Applications Development