A driven and detail-oriented individual with years of experience leading team in collaborative patient care. Directing numerous medical professionals in both general and specialized practices to tend to every patient need. Passionate in promoting total health and well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospital Unit Coordinator
U.C. Davis Medical Center
01.2024 - Current
Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
Coordinated and maintained referral sources related to admissions, discharges, and follow up services to sustain daily census requirements.
Ensured timely delivery of specimens to laboratories by coordinating schedules and logistics.
Assisted with budget management for the department, including forecasting needs and tracking expenses related to supplies, equipment, and staffing resources.
Senior Custodian
Uc Davis Health
11.2021 - 12.2023
Cleaned windows, mirrors and other glass surfaces using appropriate tools
Ensured proper storage of hazardous materials in accordance with safety guidelines
Demonstrated strong organizational skills to prioritize tasks and meet deadlines
Responded promptly to requests from tenants for extra cleaning services
Communicated effectively with staff members to provide excellent customer service
Performed daily janitorial duties such as sweeping, mopping, vacuuming, dusting and sanitizing surfaces; emptied trash receptacles
Utilized advanced knowledge of cleaning chemicals and supplies to ensure safe use of products
Adhered to all safety protocols while performing job duties
Adapted quickly to changing needs within the department or organization.
Front Desk Clerk
One Community Health
06.2022 - 04.2023
Facilitated check-in and check-out processes for guests in a timely manner
Utilized excellent communication skills to interact effectively with guests from diverse backgrounds
Performed administrative duties such as filing paperwork, creating reports, entering data into computer system
Provided effective problem resolution to guest complaints or issues raised by staff members
Developed strong relationships with other departments to ensure smooth operations at the front desk area.
Unit Coordinator
24 Hr Home Care
09.2020 - 10.2021
Participated in committees aimed at identifying areas of improvement within the unit's operations
Created documents such as memos, letters, forms., as needed for unit operations
Assisted physicians in providing quality care for patients by facilitating communication between healthcare professionals.
SCR Representative
Covered California
02.2020 - 08.2020
Committed to delivering excellent customer service while working in a fast-paced environment
Participated in ongoing training to enhance own job skills and knowledge
Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
Responded quickly to meet customer needs and resolve problems.
Hospital Unit Coordinator
John Muir Hospital
01.2019 - 02.2020
Coordinated daily staffing schedules according to patient needs while ensuring adequate coverage at all times
Assisted physicians in providing quality care for patients by facilitating communication between healthcare professionals
Coordinated multiple tasks to ensure efficient workflow throughout the unit
Provided customer service support by responding promptly to inquiries from staff, patients, and visitors regarding services offered by the unit
Monitored supplies inventory levels and placed orders when necessary.
Caregiver
Family Care
07.2018 - 12.2019
Engaged clients through conversation and companionship, promoting independence and meeting social requirements
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
Coordinated medical appointments, errands, and social events
Prepared meals according to client dietary requirements
Read and contributed to shift reports and care notes.
Travel Nurse, Emergency Department at Capital Health Regional Medical CenterTravel Nurse, Emergency Department at Capital Health Regional Medical Center