Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
27
27
years of professional experience
Work History
Computer Technology Teacher
Tallapoosa County Commission
Alexander City
02.2022 - Current
Monitored lab equipment usage, providing troubleshooting assistance as needed.
Created online resources for basic computer skills.
Provided instruction on basic computer operations and software applications.
Teacher
Alexander City School District
Alexander City
11.2021 - 05.2025
Facilitated development of professional skills such as communication, problem solving and team building through group projects.
Advised students on career paths within various areas of business studies.
Attended conferences related to educational methods or industry advancements relevant to the curriculum.
Unemployment Claims Agent
Solid State Operations
Boise
04.2020 - 12.2021
Resolved issues concerning wage disputes between employers and claimants.
Maintained accurate records of all conversations with both employers and claimants regarding unemployment insurance cases.
Responded promptly to inquiries from claimants, employers, government agencies or other sources concerning unemployment insurance regulations.
Financial Support Worker II
Tallapoosa County Department of Human Resources
Dadeville
01.2013 - 04.2021
Conducted interviews with clients to determine eligibility or denial for SNAP benefits.
Determined client's possible eligibility for other benefits provided by the Department of Human Resources.
Registered clients for work search and to voting.
Employment Security Representative
Alabama Department of Labor
Montgomery
01.2007 - 01.2013
Assessed claimant information and prepared unemployment claims forms.
Resolved discrepancies between claimant's reported income and employer's reported wages.
Responded to inquiries regarding unemployment insurance regulations, laws, policies, procedures, and claims status.
Youth Services Counselor I
Alabama Department of Youth Services
Montgomery
07.2004 - 10.2006
Established safe environments, promoted positive behavior and emotional well-being for adjudicated juvenile males and females.
Conducted assessments of needs and risk factors in order to develop appropriate interventions and treatment plans.
Collaborated with other professionals to provide comprehensive services to youth.
Military Police Investigator
United States Army
Atlanta
09.1998 - 12.2001
Developed plans for responding to terrorist incidents or other high-risk scenarios, during physical security missions.
Assisted in preparing court documents related to arrests made by the unit, for JAG lawyer.
Conducted random checks of personnel identification cards for security purposes.
Gathered evidence at crime scenes, interviewed victims, witnesses, suspects.
Provided physical security and law enforcement services to military personnel, facilities, and resources.
Enforced applicable laws, regulations, policies, procedures, and orders in accordance with the Uniform Code of Military Justice.