Yoon Kim
Honolulu,HI
Overview
2027
2027
years of professional experience
Work History
Server
Neiman Marcus, Mariposa
Honolulu, HI
03.2002 - Current
- Provided exceptional guest service in a fast-paced dining environment.
- Assisted in menu recommendations and paired wine selections for guests.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed guest orders accurately using POS systems for billing.
- Adapted to changing dining conditions while ensuring guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to guest needs
- Cultivated warm relationships with repeat guests.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Hilton Waikīkī Beach Hotel, MAC24/7
Waikīkī
11.2017 - 09.2025
- Improved dining experience by providing prompt, attentive service to guests.
- Adapted to diverse guest needs, providing personalized service that increased guest satisfaction.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet guest needs.
Server
Ruth Chris Steakhouse
Honolulu
11.2004 - 07.2018
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Head Waiter
American Hawaii Cruises
Hawaii
1994 - 2001
- Supervised dining staff to ensure exceptional service and guest satisfaction.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Conducted regular performance evaluations for wait staff to continually improve service quality.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
University of Hawaii
Honolulu, HawaiiAirline Career
International Airline Academy
Vancouver, WAAAS -
Clark College
Vancouver, WASkills
Paul Hall Maritime Center
Basic safety
Food service sanitation
Server TIPS training
Languages
Korean
Limited Working
Timeline
Server
Hilton Waikīkī Beach Hotel, MAC24/7
11.2017 - 09.2025
Server
Ruth Chris Steakhouse
11.2004 - 07.2018
Server
Neiman Marcus, Mariposa
03.2002 - Current
Head Waiter
American Hawaii Cruises
1994 - 2001
University of Hawaii
Airline Career
International Airline Academy
AAS -
Clark College