YooRy Choi
Woodinville,WA
Summary
Detail-oriented administrative professional with over 10 years of experience supporting management and teams. Demonstrated ability to prioritize tasks, multitask effectively, and maintain confidentiality. Strong communication and interpersonal skills, with a track record of providing exceptional customer service and building positive relationships. Procurement and supply chain professional with experience at Boeing. Skilled in supplier management, purchase order execution, ERP systems and Etrac. Seeking to contribute expertise to Boeing as an Operations Procurement Agent.
Overview
26
26
years of professional experience
Work History
Supply Chain Management Analyst
The Boeing Company
Everett, WA
09.2024 - Current
- Manage procurement processes, including purchase order creation, release, maintenance in ERP.
- Collaborate with purchasing, warehousing, suppliers, and consuming partners to ensure timely order fulfillment.
- Ensures on-time delivery. expedite urgent orders to support production schedules and monitor supplier performance.
- Research and resolve order discrepancies and obsolete parts for disposition.
- Maintain accurate records in Etrac and generate reports for cross functional teams.
- Support PMI Consuming Partner Mitsubishi, Subaru, Korean Air and Spirit
Purchasing, Inventory control and Key Customers Specialist Manager
Imagine, LLC
Kirkland, WA
02.2006 - 10.2023
- Managed multiple projects simultaneously, including special customer orders like OEM projects, ensuring prompt delivery and surpassing customer expectations.
- Collaborated with suppliers, customers, and internal teams to facilitate the seamless flow of materials and information across the supply chain, from procurement to delivery.
- Exceeded customer requirements by consistently delivering exceptional service, leading to high levels of customer satisfaction.
- Directed end-to-end procurement processes, achieving cost savings and meeting project deadlines effectively.
- Evaluated supplier performance metrics and implemented continuous improvement initiatives to enhance efficiency and quality.
- Cultivated and maintained strong relationships with vendors and customers, fostering partnerships built on trust and collaboration.
Senior Customer Service
Tsukineko, Inc.
Redmond, WA
11.2004 - 02.2006
- Oversaw and directed a team of Customer Service professionals.
- Exhibited a keen eye for detail by reconciling daily cash and accurately recording daily sales.
- Collaborated with the shipping team to guarantee adherence to specialized shipping instructions.
- Proficiently completed all essential international shipment documentations according to customer and customs requirements.
- Provided exceptional customer support to the Sales team, promptly addressing inquiries, and resolving intricate issues.
Customer Service
Tsukineko, Inc.
Redmond, WA
11.1999 - 11.2004
- Created customer accounts in system.
- Processed customer orders, generated invoices, and credit notes in system.
- Efficiently handled and resolved customer inquiries through phone and email, encompassing catalog, pricing, product information, and general queries.
- Streamlined customer credit application processing for the accounting manager.
Education
Washington State University
Pullman, WA06-1996
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Juanita High School
Kirkland, WA06-1995
Skills
- Procurement & Supplier Management
- Cross-Functional Collaboration
- ERP/ERPLN
- Time management
- Etrac System
- Problem solving
Timeline
Supply Chain Management Analyst
The Boeing Company
09.2024 - Current
Purchasing, Inventory control and Key Customers Specialist Manager
Imagine, LLC
02.2006 - 10.2023
Senior Customer Service
Tsukineko, Inc.
11.2004 - 02.2006
Customer Service
Tsukineko, Inc.
11.1999 - 11.2004
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Juanita High School
Washington State University