Yordanka Lomeli-Otano

Bilingual social worker with a Bachelor's degree; Associates in Criminal Justice and years of experience as a certified nursing assistant. Expertise in providing compassionate support within the medical field and justice system, dedicated to empowering individuals and fostering positive change. Strong commitment to advocacy and community service ensures every interaction is meaningful and impactful. Proven ability to navigate complex environments while maintaining a focus on client needs and outcomes.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Job Knowledge: Possesses and continually
  updates requisite knowledge and understanding of
  assigned duties, responsibilities, policies,
  procedures and compliance requirements to
  perform the position. Understands business needs
  and desired outcome.
• Compliance with Internal Controls: Ability to
  adhere to system security and other system rules
  and regulations (locking/logging off computer at
  end of workday, no reports of improper use of
  company equipment, timely completion of security
  training, appropriate use of employee badge,
  entering time accurately and timely, etc.).
• Quality: Employee’s work is well executed, thorough, effective, and accurate. Work is completed promptly with little, or no rework required.

Collaboration/Interpersonal Skills: Demonstrates cooperation and teamwork. Treats co-workers with respect, honesty, and fairness. Resolves issues effectively and is viewed as a positive team member and/or colleague. Communicates effectively and respectfully verbally and in writing. Follows instructions and shares information appropriately. Engage in meaningful two-way conversations. Listen attentively and clarifies information when necessary.

Decision-Making/Problem Solving: Ability to make timely and sound decisions. Generates alternative approaches to problem solving. Recognizes issues, gathers necessary information and determines actions needed to advance the decision-making process. Offers workable solutions to problems, considers multiple sides of an issue and uses good judgement. Identifies root causes and addresses problems in ways that lead to innovative solutions.

Adaptability: Embraces and leads change. Ability to identify opportunities for adjustments and growth, communicate the change to employees and coach them towards the new standard. Meets changing conditions and situations in work responsibilities easily and positively. Accepts constructive criticism and suggestions. Treats others with kindness, civility and respect. Maintains objectivity in situations of conflict.