Yordanos Berhe
Aurora,CO
Summary
Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Night Audit Supervisor
Stonebridge Companies
Denver, CO
06.2023 - Current
- Managed and supervised a team of night audit clerks to ensure accuracy and efficiency in the completion of their duties.
- Monitored hotel occupancy levels and prepared daily revenue reports for management review.
- Ensured that all guests checked in or out of the hotel were properly registered, charged correctly, and provided with appropriate amenities.
- Conducted daily financial audits to verify accuracy of room charges, taxes, payments, and other transactions.
- Provided customer service by responding to inquiries from guests regarding services offered by the hotel.
- Resolved any discrepancies or issues related to night audit operations in a timely manner.
- Assisted with training new staff members on proper night audit procedures and protocols.
- Developed processes for recording guest information into computer systems accurately and efficiently.
QMAP
SENIOR HOUSING OPTIONS
Denver, CO
04.2022 - Current
- Understood and followed oral and written directions.
- Documented patient care services by charting in designated areas.
- Maintained accurate records of patient's medications, including dosages and frequency.
- Provided medication to patients as prescribed by the doctor, ensuring accuracy in dosage and timing.
- Adhered strictly to safety protocols related to handling hazardous drugs or controlled substances.
- Reviewed patient charts prior to administering any new medications.
- Observed patient responses after administering medication and reported adverse reactions immediately.
Shift Leader
Panera Bread
Denver, CO
04.2015 - 05.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Adhered to all health code regulations while preparing food items for customers.
Assistant Catering Coordinator
Panera Bread
Denver, CO
01.2014 - 05.2015
- Assisted in the coordination of catering events, including menu selection, staffing needs, and budgeting.
- Created detailed timelines for each event to ensure timely completion of tasks associated with the event.
- Coordinated staff schedules and communicated expectations to team members.
- Developed relationships with vendors to ensure quality products are provided at competitive prices.
- Monitored inventory levels and purchased items as needed for upcoming events.
- Ensured compliance with health regulations regarding food preparation and service requirements.
- Assisted customers with food selection, inquiries and order customization requests.
Education
High School Diploma -
Gateway High School
01.2011
Skills
- Time Management
- Strong Work Ethic
- Verbal And Written Communication
- Multitasking And Organization
- Attention To Detail
- Strong leadership
- Punctual
- Problem solving and decision making
Certification
Qualified Medication Administrator, 04/28/2022
Timeline
Night Audit Supervisor
Stonebridge Companies
06.2023 - Current
QMAP
SENIOR HOUSING OPTIONS
04.2022 - Current
Shift Leader
Panera Bread
04.2015 - 05.2021
Assistant Catering Coordinator
Panera Bread
01.2014 - 05.2015
High School Diploma -
Gateway High School
Qualified Medication Administrator, 04/28/2022
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