Yordanos Mozazghi
Dallas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
5
5
years of professional experience
Work History
Shift Leader
Crisp & Green
06.2023 - 12.2023
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Assisted in training new employees on shift operations
- Resolved customer complaints promptly and professionally
- Maintained an organized work environment by delegating tasks to staff as needed
- Inspected food preparation areas to ensure proper sanitation standards were met at all times
- Verified that cash drawers contained correct amounts of money during opening and closing shifts
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues
- Highly-motivated employee with desire to take on new challenges
- Strong work ethic, adaptability and exceptional interpersonal skills
- Adept at working effectively unsupervised and quickly mastering new skills
Team member
Chick-fil-A
04.2019 - 06.2023
- Organized inventory shelves for easy access and maintenance of stock levels
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor
- Operated cash registers to process payments from customers
- Maintained a clean and organized work area throughout shift
- Collaborated with team members to maximize productivity and efficiency
- Adhered to safety guidelines while operating machinery or stocking shelves
- Greeted customers upon entering the store with friendly demeanor
- Resolved customer issues promptly in a professional manner
- Answered phone calls regarding inquiries about products or services
- Worked hard to learn required tasks quickly to maximize performance
- Beginner Excel
Education
Bachelor of Business Administration - Business Analytics
University of North Texas
Denton, TX12-2025
Skills
- Operations Support
- Customer Service Management
- Equipment Troubleshooting
- Production Reporting
- Business Analytics
- Beginner Excel
Timeline
Shift Leader
Crisp & Green
06.2023 - 12.2023
Team member
Chick-fil-A
04.2019 - 06.2023
Bachelor of Business Administration - Business Analytics
University of North Texas
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