Dynamic security professional with extensive experience at Securitas Technology, excelling in incident response and risk management. Proven ability to lead teams, enhance compliance, and implement effective security protocols. Skilled in CCTV monitoring and de-escalation techniques, fostering a safe environment through strong teamwork and attention to detail.
Work History
Assistant Operations Manager
1 Year 4 Months
Securitas Technology | 07.2025 - Current
Staff Management & TrainingSupervise Personnel: Oversee the day-to-day activities of security staff, including managing their schedules, tasks, and performance. Training: Provide and coordinate training for new and existing security personnel to ensure they understand security procedures and protocols. Performance Management: Conduct performance reviews and address poor performance when necessary.Operations & Incident ResponseMonitor Operations: Oversee the smooth running of daily security operations, including monitoring security systems and alarms. Incident Response: Lead and coordinate responses to incidents, conflicts, and emergencies. Patrols & Inspections: Conduct regular physical patrols and inspections of premises to identify potential risks and ensure compliance with security policies.Policy, Compliance & Risk ManagementPolicy Development: Assist in writing and developing security policies and procedures for the department. Risk Assessment: Identify and assess security risks and develop mitigation strategies.Compliance: Monitor and ensure compliance with relevant security regulations and policies.
Reporting & AdministrationRecord Keeping:Maintain accurate records of all security-related incidents and activities. Report Preparation:Prepare and submit detailed reports on incidents, activities, and safety matters. Administrative Tasks:Perform various administrative duties as required, including managing security records and databases.
Securitas Security Services USA | 05.2025 - Current
Monitored security systems to identify and report potential threats.
Conducted regular inspections of premises to ensure safety compliance.
Collaborated with law enforcement during investigations and incident responses.
Evaluated security technology effectiveness, recommending upgrades as needed.
Self-motivated, with a strong sense of personal responsibility.
Learned and adapted quickly to new technology and software applications.
Conducted thorough security screenings of passengers and luggage to ensure compliance with safety regulations.
Identified potential security threats using advanced scanning technology and surveillance systems.
Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
Identified prohibited items in luggage and on passengers, minimizing potential risks to flight safety.
Performed pat-down or handheld wand searches of passengers triggering machine alarms to determine items warranting further investigation.
Reduced risk of potential threats by effectively utilizing X-ray machines, metal detectors, and physical patdowns.
Served as a liaison between airport personnel, airline staff, law enforcement agencies, and federal authorities when addressing security matters or incidents.
Supervised daily airport operations, ensuring compliance with safety and regulatory standards.
Trained new staff on procedures and best practices for airport operations.
Led daily operational, safety and security meetings to maintain optimal controls.
Planned and conducted training programs for airfield personnel.
Lead Armed Court Protection Officer -Corporal
4 Months
United Protective Services | 01.2025 - 05.2025
Monitored court facilities to ensure safety and security for judges, staff, and visitors.
Conducted regular inspections of premises to identify potential security risks or breaches.
Collaborated with law enforcement agencies during incidents for efficient resolution of issues.
Monitored courthouse premises to ensure safety and security of staff, visitors, and defendants.
Conducted thorough inspections of bags and personal items to prevent prohibited items from entering courtrooms.
Assisted law enforcement officers in maintaining order during court proceedings and managing crowd control.
Developed strong relationships with local law enforcement agencies, fostering a cooperative approach to courthouse security.
Participated in regular training sessions to stay updated on security best practices and emergency response techniques.
Conducted thorough screenings of individuals and belongings at entry points.
Ensured compliance with federal regulations on courtroom activities by monitoring proceedings and enforcing rules when necessary.
Protected judges, jurors, witnesses, and other court personnel by providing a secure environment during trials and hearings.
Upheld the highest standards of integrity, honesty, and respect for the law as a dedicated Federal Court Security Officer.
Conducted routine patrols of the courthouse premises to deter criminal activity and ensure a safe environment for all occupants.
Used non-lethal techniques such as stun cuffs on prisoners.
Collected and retained unauthorized firearms and other contraband from individuals entering courthouse.
Escorted jurors, visitors, and prisoners into courtroom.
Maintained order within the courthouse by addressing disruptive behavior promptly and professionally.
Checked identification of employees, law enforcement officers, and attorneys.
Exercised practical judgment in unusual or emergent situations.
Stopped people from entering courtroom while judge charged jury.
Collaborated with law enforcement during incident investigations and reporting.
Conducted regular safety drills for staff and visitors, promoting preparedness and awareness of emergency procedures.
Trained new Protection Officers on company policies, standard operating procedures, and best practices for effective security operations.
Conducted detailed incident reports following any security-related occurrences, providing recommendations for future prevention strategies.
Assisted in development of new standards and regulations to increase safety of future installations.
Conducted regular patrols to identify potential security risks and ensure compliance with protocols.
Assisted in the development and implementation of security policies and procedures.
Collaborated with law enforcement during investigations to enhance safety measures.
Documented security activities and incidents in detailed reports for management review.
Trained new team members on operational protocols and emergency procedures effectively.
Collaborated with local law enforcement agencies during investigations and emergencies, fostering positive working relationships.
Supervised security personnel to ensure compliance with protocols and safety regulations.
Completed shift handover reports and debriefed next shift upon arrival.
Conducted fire drills and other simulated emergencies to determine overall site safety.
Flex Security Officer
7 Months
United Protective Services | 06.2024 - 01.2025
Monitored premises to ensure safety and security compliance.
Responded promptly to incidents, coordinating with local law enforcement as needed.
Assisted in implementing emergency procedures during critical situations.
Conducted regular patrols to identify and address potential security risks.
Maintained access control systems, ensuring only authorized individuals were allowed entry into secured areas.
Mitigated risks for clients through consistent monitoring of surveillance equipment and prompt response to incidents.
Reduced instances of theft or vandalism by implementing proactive measures such as employee awareness programs and physical barriers.
Promoted compliance with federal, state, local laws, ensuring adherence to industry best practices regarding safety regulations.
Effectively managed conflicts by utilizing strong interpersonal and communication skills, ensuring peaceful resolution whenever possible.
Improved overall site security through regular patrols, diligent observations, and detailed incident reports.
Assisted in the development and implementation of emergency preparedness plans, contributing to overall site safety and readiness.
Streamlined communication between team members through the use of radios, dispatch systems, and daily briefings on pertinent information.
Conducted comprehensive investigations into security incidents, gathering evidence and providing recommendations for corrective actions.
Conducted thorough inspections of personnel and vehicles entering secured areas.
Monitored access points to ensure compliance with security protocols and procedures.
Trained new officers on safety standards, equipment usage, and emergency protocols.
Participated in regular training sessions to maintain proficiency in use of firearms, self-defense techniques, and other critical skills necessary for effective job performance.
Responded swiftly to emergency situations, coordinating with law enforcement agencies and providing accurate information for informed decisionmaking.
Reduced potential threats by utilizing X-ray machines, metal detectors, and physical searches during entrance screenings.
Emergency Response Administrative Assistant
1 Year 9 Months
Veterans Affairs Medical Center | 08.2022 - 05.2024
Managed scheduling and calendar coordination for multiple executives to enhance productivity.
Assisted in the preparation of reports and presentations, ensuring accuracy and timely delivery.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Assisted in daily administrative tasks, ensuring timely completion of reports and documentation.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Administered first aid and CPR in high-pressure situations, demonstrating quick decision-making skills.
Conducted routine maintenance checks on emergency response vehicles and equipment, ensuring operational readiness.
Safeguarded sensitive patient data according to HIPAA guidelines while maintaining transparency with family members regarding their loved ones'' conditions.
Supported public safety initiatives through active participation in community events, educational programs, and disaster drills.
Maintained up-to-date knowledge of emergency procedures, medical treatments, and equipment usage for optimal job performance.
Assisted with resuscitation, CPR, and emergency airway procedures.
Managed incident reports, maintaining accurate documentation for review and analysis.
Developed and enforced security policies, contributing to a secure environment for staff and visitors.
Monitored surveillance systems, promptly identifying potential risks or breaches in security protocol.
Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Collaborated with local law enforcement agencies to provide a secure environment for company employees and visitors.
Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
Customer Service Cashier Manager
6 Years 10 Months
Raising Cane's Restaurants | 01.2020 - 2022
Staff Management & TrainingSupervise Personnel: Oversee the day-to-day activities of security staff, including managing their schedules, tasks, and performance. Training: Provide and coordinate training for new and existing security personnel to ensure they understand security procedures and protocols. Performance Management: Conduct performance reviews and address poor performance when necessary.Operations & Incident ResponseMonitor Operations: Oversee the smooth running of daily security operations, including monitoring security systems and alarms. Incident Response: Lead and coordinate responses to incidents, conflicts, and emergencies. Patrols & Inspections: Conduct regular physical patrols and inspections of premises to identify potential risks and ensure compliance with security policies.Policy, Compliance & Risk ManagementPolicy Development: Assist in writing and developing security policies and procedures for the department. Risk Assessment: Identify and assess security risks and develop mitigation strategies.Compliance: Monitor and ensure compliance with relevant security regulations and policies.
Reporting & AdministrationRecord Keeping:Maintain accurate records of all security-related incidents and activities. Report Preparation:Prepare and submit detailed reports on incidents, activities, and safety matters. Administrative Tasks:Perform various administrative duties as required, including managing security records and databases.