Yoriko Kawai
Torrance,CA
Summary
Seasoned Operation Staff Member with broad experience in coordinating and managing daily operational activities. Proven strengths include capability to optimize workflow, manage project deliverables, troubleshoot issues, and ensure timely completion of tasks. Demonstrated success in contributing to team effectiveness and productivity through process improvements. Consistent record of reducing inefficiencies while maintaining high quality standards.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operation
Time Concept
Gardena, CA
03.2008 - 05.2024
- Created detailed reports on the performance of individual departments within operations.
- Establish effective relationships with showrooms and sales reps to help them increase the sales and provide better service
- Responded to information requests from sales reps, providing specific documentation.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Planned delivery routing, team workflows.
Teller
Bank of Tokyo-Mitsubishi UFJ
Nagoya, Japan
04.2005 - 07.2007
- Processed exchanging foreign currencies, international transfer and buying /selling foreign currencies accurately and efficiently.
- Maintained confidentiality of bank records, transactions and customer information.
- Developed strong relationships with customers to ensure repeat business.
- Followed strict compliance guidelines when completing financial transactions for customers.
Education
Bachelor of Arts - Foreign Languages And Literatures
Nanzan University
Nagoya, Japan03-2005
Skills
- Operations Management
- Scheduling and Planning
- Workflow Optimization
- Logistics Management
- Performance monitoring
- Customer Service
- Process Improvement
Certification
- Certified International Trade Logistics Specialist (CITLS)
Timeline
Operation
Time Concept
03.2008 - 05.2024
Teller
Bank of Tokyo-Mitsubishi UFJ
04.2005 - 07.2007
Bachelor of Arts - Foreign Languages And Literatures
Nanzan University
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