Yoriko Miranda
Los Angeles,California
Summary
Reliable Customer service Clerk willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
21
21
years of professional experience
Work History
Operation Manager /Senior Travel Advisor
Kintetsu International
2011.08 - Current
- Managed complex travel itineraries effectively, ensuring smooth and efficient trips for corporate clients.
- Quality Control, ticketing, resolved any issues to ensure complete client satisfaction at all times.
- Cross-trained existing and new employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Travel Consultant
HIS International Tours
2003.07 - 2011.07
- Organized trips for family and business travelers, 200 transactions.
- Built strong relationships with clients through exceptional communication and personalized service.
- Maintained accurate records of bookings, payments, and client information for smooth operations.
Education
Bachelor of Arts - Visual And Performing Arts
Tamagawa University
Tokyo, Japan03.1993
Skills
- Japanese (Native)
- English
- GDS (Apollo)
- Team Leadership
- Time Management
- Verbal and written communication
Accomplishments
Year of the employee 2014
Timeline
Operation Manager /Senior Travel Advisor
Kintetsu International
2011.08 - Current
Travel Consultant
HIS International Tours
2003.07 - 2011.07
Bachelor of Arts - Visual And Performing Arts
Tamagawa University
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