York Wilkinson
Mebane,NC
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Catering Director
Harvest Table Culinary Group
10.2022 - 08.2023
- Enhanced client satisfaction by effectively coordinating with kitchen staff and ensuring timely delivery of catering orders.
- Streamlined event planning processes for increased efficiency, resulting in seamless execution of catering services.
- Collaborated with clients to design custom menus, accommodating dietary restrictions and preferences.
- Managed inventory control and purchasing, reducing food waste and keeping costs within budget constraints.
- Consistently met or exceeded sales targets through effective upselling techniques and exceptional customer service skills.
- Assisted in budget planning and financial management for the catering department, ensuring profitability while maintaining a high level of product quality.
Catering Manager
Harvest Table Culinary Group
10.2019 - 10.2022
- Optimized inventory management processes, reducing waste while maintaining adequate stock levels for all events.
- Led weekly team meetings to discuss ongoing projects, address concerns, and promote a positive workplace culture.
- Developed comprehensive event proposals that clearly outlined deliverables, timelines, budget requirements based on client input.
- Mentored junior team members, fostering professional growth and enhancing overall team performance.
- Handled payment collection and payroll of 25+ employees.
Supervisor - Catering
Aramark
03.2017 - 10.2019
- Assisted management team with inventory, invoicing, daily staff assignments, and utilized the supporting operational standards for success
- Provided orientation and training to new staff members
- Delegated responsibilities and assigned workstations to employees in accordance with event specifications.
- Enhanced customer satisfaction by actively addressing concerns and providing personalized solutions.
Education
Some College (No Degree) -
Alamance Community College
Graham, NCHigh School Diploma -
Eastern Alamance High School
Mebane, NC06.2008
Skills
- Customer Service
- Highly proficient in Excel, PowerPoint, Word, and Outlook
- Detail Oriented
- Time Management
- Able to multi-task in a fast-paced work environment
- Conflict Resolution
- Adaptability
- Staff Supervision
- Vendor Relations
- Inventory Control
- Excellent written and verbal communication skills
Certification
- ServSafe Certification
- Tips Certification
References
available upon request
Timeline
Assistant Catering Director
Harvest Table Culinary Group
10.2022 - 08.2023
Catering Manager
Harvest Table Culinary Group
10.2019 - 10.2022
Supervisor - Catering
Aramark
03.2017 - 10.2019
Some College (No Degree) -
Alamance Community College
High School Diploma -
Eastern Alamance High School
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