Yorlin Flores
El Paso,TX
Summary
Results-oriented professional with 14+ years of experience and a proven knowledge of operating policies & procedures, productivity and performance management, and staff training and development. Aiming to leverage my skills to successfully fill the Human Resources role at your company.
Overview
14
14
years of professional experience
Work History
Store Manager / District HR Recruitment Manager
Aerie
El Paso, TX
02.2013 - Current
- Develop and implement recruiting strategies for staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
- Reflects a positive approach through actions and words, towards company initiatives
- Creates a strong sense of job satisfaction by communicating and rewarding performance excellence by maintaining the company culture and policies
- Develop and deliver trainings for managers on various topics such as corrective actions and annual compliance training for employees
- Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and prioritize tasks efficiently
- Excellent communication skills, both nonverbal and verbal with the ability to communicate effectively with all different levels of the company, from our upper corporate partners to our brand ambassadors
- Strong collaborative, multitasking and independent work abilities
- Facilitates resolutions to complex problems and escalations
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, morale, safety, training and development
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Have participated in disciplinary processes ensuring that well documented forms are filed following Company’s guidelines
- Provides recommendations for employment separation following Human Resources guidelines
- Oversees and maintains an accurate track of team member’s disciplinary record
- Has held trainings for managers on organizational policy matters such as equal employment opportunity, sexual harassment, and compliance with applicable codes, laws, regulations, or standards and recommend needed changes
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
- Ability to handle confidential and sensitive information with a high degree of discretion
- Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Strong management, relationship building and collaboration skills
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Assistant Manager/Recruiter
Tommy Hilfiger USA Inc
El Paso, TX
01.2010 - 02.2013
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Plan and prepare work schedules and keep records of employees' work schedules and time cards
- Establish and implement policies, goals, objectives, and procedures for their department
- Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Education
Bachelors Business Administration, Human Resources -
University of Texas at El Paso
12.2021
Associate of Arts -
El Paso Community College
01.2015
High School Diploma -
Canutillo High School
07.2006
Skills
- Store Operations Oversight
- Partnership Building
- Culture Development
- Outstanding Communication Skills
- Recruiting and Hiring
- Documentation and Reporting
- Training and Mentoring
- Employee Terminations
- Policies and Procedures
- Process Improvements
- Program Implementation
Languages
Spanish
References
- Martha Elizondo-Zenteno, (956) 645-5601, Elizondo-zentenom@ae.com
- Alycia Gose, (512) 460-0886, gosea@ae.com
Languages
Spanish
Professional
Timeline
Store Manager / District HR Recruitment Manager
Aerie
02.2013 - Current
Assistant Manager/Recruiter
Tommy Hilfiger USA Inc
01.2010 - 02.2013
Bachelors Business Administration, Human Resources -
University of Texas at El Paso
Associate of Arts -
El Paso Community College
High School Diploma -
Canutillo High School
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