Yosbelin Colina Chirinos
Zephyrhills,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Head of Operations
Herrera Llori Cia Ltda
01.2019 - 12.2020
- Monitored daily cash discrepancies, inventory and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Mitigated business risks by working closely with staff members and assessing performance.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Inspection and supervision of electric submersible cable repair.
- Preparation of cable operative and non - operative report
- Failed Cable Report.
Maintenance Supervisor
Herrera Llori Cia Ltda
01.2018 - 12.2019
- Supervised 6 employees and scheduled shifts.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Tracked and progressed maintenance requests in systems to meet schedules.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Created and maintained daily and weekly reports for upper management.
Quality Controller
Lopez Torres Industrial
09.2017 - 12.2017
- Sorted product and provided expertise on non-conforming product requirements.
- Rejected materials, components and finished products and documented reasons.
- Conducted employee audits to check production performance against process standards.
- Improved quality processes for increased efficiency and effectiveness.
- Reviewed incoming materials against specifications.
- Performed continuous reviews of quality management system.
Administrator
Elka Bakery
09.2012 - 02.2017
- Evaluated customer needs and feedback to drive product and service improvements.
- Managed company schedule to coordinate calendar and arrange travel.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Generated reports to suggest corrective actions and process improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, validated, and distributed information to employees.
- make payrolls
Education
Master - Operations Management
Universidad Del Zulia
Venezuela 12.2016
Engineer - Mechanical Engineering
Universidad Del Zulia
Venezuela 10.2010
Skills
- Active Listening
- Written Communication
- PPE Compliance
- Teamwork and Collaboration
- Planning and Coordination
- Dependable and Responsible
- Attention to Detail
- Teambuilding
- Multitasking Abilities
- word, excel Power point
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Head of Operations
Herrera Llori Cia Ltda
01.2019 - 12.2020
Maintenance Supervisor
Herrera Llori Cia Ltda
01.2018 - 12.2019
Quality Controller
Lopez Torres Industrial
09.2017 - 12.2017
Administrator
Elka Bakery
09.2012 - 02.2017
Master - Operations Management
Universidad Del Zulia
Engineer - Mechanical Engineering
Universidad Del Zulia
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