Summary
Overview
Work History
Education
Skills
Timeline
Barista
Yosef Tadios

Yosef Tadios

Las Vegas,Nevada

Summary

Proven track record in enhancing customer satisfaction and workplace safety, demonstrated during tenure at Red Rock Casino Resort & Spa. Skilled in problem-solving and maintaining a clean driving record, I excel in critical thinking and customer service, significantly contributing to a positive and efficient work environment.

Overview

8
8
years of professional experience

Work History

Internal Maintaince/Porter

Red Rock Casino Resort & Spa
02.2018 - Current
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained building exteriors for professional, clean presentation standards.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Stored supplies safely and securely to prevent theft and damage.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Increased workplace safety by immediately reporting potential hazards.
  • Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
  • Contributed to hotel reputation by providing exceptional customer service and addressing concerns with professionalism.
  • Maintained clean and safe lobby areas, contributing to welcoming environment for guests.

Uber Driver, Uber Eats

Uber HQ
10.2016 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

Education

Aurora Community Collage
Aurora

Deploma - Marketing Management

Admas University College
Addis Ababa, Ethiopia
06.2003

Skills

  • Customer Service
  • Strong Work Ethic
  • Problem-Solving
  • Clean Driving Record
  • Worksite safety
  • Valid Driver's License
  • General Labor
  • Punctual and Dependable
  • Ensuring customer satisfaction
  • Critical Thinking

Timeline

Internal Maintaince/Porter

Red Rock Casino Resort & Spa
02.2018 - Current

Uber Driver, Uber Eats

Uber HQ
10.2016 - Current

Aurora Community Collage

Deploma - Marketing Management

Admas University College

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Yosef Tadios