Yosef Velazquez
Fairfield
Summary
Shift Lead with a proven track record at Walgreens, excelling in customer satisfaction and team leadership. Expert in cash handling and POS system operation, I have significantly improved performance through effective employee training and inventory management. Skilled in resolving complaints, ensuring a seamless guest service experience.
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
2
2
years of professional experience
Work History
Shift Lead
Walgreens
07.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Fairfield Highschool
Fairfield, OH05-2023
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Performance improvement
- Inventory management
- Shift leadership
- Cash handling
- POS system operation
Languages
Spanish
Professional Working
Timeline
Shift Lead
Walgreens
07.2023 - Current
High School Diploma -
Fairfield Highschool
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