Yoselin ACENDRA BRICEÑO
The Bronx,NY
Summary
Accomplished Assistant Manager at Bella Fémale Salon Boutique, adept in customer relations and staff development, significantly improved customer satisfaction. Leveraged expertise in sales strategies and money handling to enhance operational efficiency. Proven track record in fostering team motivation and deploying product knowledge for business growth. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Bella Fémale Salon Boutique
2023.02 - 2024.05
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Commercial Advisor
Beauty Products
2022.04 - 2022.11
- Coordinated promotional activities across various channels such as social media platforms or trade shows to increase brand visibility.
- Increased client satisfaction by providing expert advice on commercial strategies and market trends.
- Evaluated situations and delivered targeted solutions using various tools and resources.
Tutor in Professional Makeup Beauty Area
Beauty Academy
2021.02 - 2022.03
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Associate of Applied Science - BUSSINES Administration
Northern University
Colombia07.2010
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Sales Strategies
- Staff Development
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Assistant Manager
Bella Fémale Salon Boutique
2023.02 - 2024.05
Commercial Advisor
Beauty Products
2022.04 - 2022.11
Tutor in Professional Makeup Beauty Area
Beauty Academy
2021.02 - 2022.03
Associate of Applied Science - BUSSINES Administration
Northern University
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