Yoselin Aguilar
Charlotte,North Carolina
Summary
Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Legal Assistant
Public Defenders Office
Charlotte, North Carolina
04.2022 - Current
- Research Felony and Misdemeanor cases, Searching for any conflict, co defendants, victims or witnesses using Odyssey and Tab Fusion
- Checking if client is in custody by using OMS
- Assign Felony cases to the appropriate felony unit attorney's and assigning felony cases the correct class
- Assign Misdemeanor cases to attorneys that are in the specific courtroom
- Maintain record of open and closed cases
- Assist attorneys as requested
- Answer any incoming calls from clients.
- Assist Spanish-speaking clients with an accurate translation.
- Provided clients with Court date information and provided clients with there assigned attorneys names
- Scheduled appointments for clients to meet with their attorney
Receptionist/ Assistant
Chiropractor Office
Charlotte, North Carolina
03.2020 - 04.2022
- Greeted customers and visitors in a professional manner.
- Answered incoming calls and routed to appropriate personnel.
- Scheduled appointments for clients and ensured accuracy of information.
- Maintained a neat, organized reception area.
- Assisted with mail sorting and distribution.
- Managed office supplies inventory and reordered when necessary.
- Processed customer payments in accordance with company policy.
- Prepared documents such as invoices, reports, memos, letters, and financial statements for civil injury attorneys.
- Organized filing system for easy retrieval of documents.
- Handled confidential information with discretion and professionalism.
- Responded to customer inquiries via phone or email promptly and courteously.
- Ensured that all visitors sign-in upon entering the premises.
- Translated to patients that did not speak English.
Sales Associate
Uptown Cheapskate
Charlotte, North Carolina
01.2021 - 03.2021
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Paralegal - Paralegal Studies
Central Community College
Charlotte, NC12-2023
Skills
- File Organization
- Calendar Management
- Client Relations
- Confidentiality
- Legal Research
- Proofreading
- Fast Learner
- Microsoft Office
- Writing and editing
- Client Support
- Client Communication
- Task Prioritization
- Organized
- Fluent in spanish
Languages
Spanish
Native/ Bilingual
Certification
- Public Notary
Timeline
Legal Assistant
Public Defenders Office
04.2022 - Current
Sales Associate
Uptown Cheapskate
01.2021 - 03.2021
Receptionist/ Assistant
Chiropractor Office
03.2020 - 04.2022
Paralegal - Paralegal Studies
Central Community College
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