Yoselin Garcia Gonzalez
Sales Associate
6100 N Damen Ave Chicago,IL
Summary
Results-driven professional with a focus on exceptional customer service and operational efficiency. Known for effective communication and teamwork, contributing to enhanced customer experiences and repeat business.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier, Sales Floor
Burlington
Chicago, Illinois
10.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to ensure a smooth checkout experience.
- Handled returns and exchanges while adhering to company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Sales Floor Associate
Kohl's
Lincolnwood, Illinois
01.2024 - 04.2024
- Processed transactions efficiently at checkout, ensuring customer satisfaction.
- Assisted customers in locating merchandise and provided product information.
- Collaborated with team members to achieve daily sales goals and promotions.
- Maintained sales floor organization by restocking shelves and arranging displays.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate/Manager
Metro by T-Mobile
Chicago, Illinois
03.2023 - 10.2023
- Provided exceptional customer support, resolving inquiries and enhancing overall purchasing experiences.
- Executed daily inventory management to maintain stock availability and reduce discrepancies.
- Provided customer support, resolving inquiries and improving purchasing experiences.
- Collaborated with team members to develop effective merchandising strategies that increased product visibility and increased sales.
- Executed daily inventory management procedures to ensure stock accuracy and availability.
Education
High School Diploma -
Stephen Tyng Mather Highschool
5835 N Lincoln Ave 6065906-2025
Skills
- Customer service
- Client support
- Customer satisfaction
- CUstomer engagement
- Inventory management
- Time management skills
- Dependable team player
- Communication skills
- Professional courtesy
Timeline
Cashier, Sales Floor
Burlington
10.2025 - Current
Sales Floor Associate
Kohl's
01.2024 - 04.2024
Sales Associate/Manager
Metro by T-Mobile
03.2023 - 10.2023
High School Diploma -
Stephen Tyng Mather Highschool