Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoselin Marquez

Truckee,CA

Summary

Dynamic professional with extensive experience in customer service and cash handling at Bayarea Oil Truckee Shell. Proven ability to resolve conflicts and maintain high standards of organization and cleanliness. Recognized for reliability and a strong work ethic, consistently ensuring customer satisfaction and operational efficiency in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Cashier

Bayarea oil Truckee Shell
Truckee, CA
02.2021 - Current
  • Delivered exceptional customer service by greeting customers warmly, answering inquiries, and providing assistance to ensure a positive experience.
  • Managed daily cash register operations accurately, handling cash, credit card transactions, and receipts.
  • Maintained the cleanliness and organization of the checkout area.
  • Monitored fuel pump operations and ensured the proper functioning of equipment.
  • Restocked and organized merchandise and supplies efficiently, optimizing sales opportunities.
  • Handled difficult situations professionally, resolving customer concerns promptly, and maintaining professionalism under pressure.
  • Collaborated with team members to ensure smooth store operations during busy hours.

House Cleaner

V &V cleaning solutions
Reno , NV
11.2019 - Current
  • Checked supplies inventory regularly to ensure adequate levels are available at all times.
  • Delivered thorough and personalized cleaning services for residential properties, ensuring client satisfaction.
  • Built a loyal client base through professionalism, reliability, and attention to detail.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Manage time efficiently to complete multiple house cleanings.
  • maintained high standards of cleanliness and client satisfaction.

Key Carrier

Save Mart
Truckee , Ca
02.2014 - 06.2019
  • Trusted with primary responsibility for opening and closing the store, ensuring all safety and security protocols were followed.
  • Managed daily operations in the absence of higher supervisors, demonstrating leadership and independence.
  • Conducted cash handling and reconciliations, maintaining accuracy and accountability.
  • Oversaw store cleanliness and organization.
  • Monitored inventory levels and restocked supplies as needed to ensure optimal store functionality.
  • Responded promptly to customer inquiries and resolved issues efficiently, maintaining a high customer satisfaction.
  • Ensured security by checking premises and handling emergency situations when required.
  • Delegated tasks to cashiers to be done.
  • Approved overrides when the cashier needed a supervisor's approval.

Education

High School Diploma -

Truckee High School
Truckee, CA
06-2009

Skills

  • Cash handling
  • Customer service and communication
  • Inventory management
  • attention to detail and organization
  • Conflict resolution
  • Multitasking and organization
  • Work ethic and integrity
  • Reliability and responsibility
  • safety and security awareness

Languages

English
Professional
Spanish
Professional

Timeline

Cashier

Bayarea oil Truckee Shell
02.2021 - Current

House Cleaner

V &V cleaning solutions
11.2019 - Current

Key Carrier

Save Mart
02.2014 - 06.2019

High School Diploma -

Truckee High School

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Yoselin Marquez