Yoselin Navarro-Felix
Tucson,AZ
Summary
Detail-oriented team lead with 2 years of experience in warehouse operations, including quality assurance, supervising, and materials handling. Proficient in Microsoft Office and fluent in English and Spanish. Proven organizational skills and experience with shipping and receiving. Solid foundation in leadership and teamwork. Eager to learn and grow within the operations environment. Contributes to understanding of operational processes and team coordination, bringing strong organizational and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Operations Supervisor
Marsden Services
08.2023 - 12.2024
- Worked as FMC shipping and receiving Amazon trailers
- Quality Assurance
- Dock worker Unloading and Loading
- Supercell- Fixing Amazon Gen3-Gen4-5 carts, this involves replacing casters, plastics, straightening the carts frames
- Supervisor, insuring our daily goals were being met and sent out correctly, leading the team insuring quality was met
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Interceded between employees during arguments and diffused tense situations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
Associate's degree - Business Management
Colorado Technical University
01.2025
High school diploma -
Ppep Tec - Cesar Chavez Learning Center
Tucson, AZ05.2012
Skills
- Supervising Experience
- Quality Assurance
- Warehouse Experience
- Pallet Jack
- Shipping & Receiving
- Manufacturing
- Load & Unload
- Materials Handling
- Organizational Skills
- Microsoft Office
- Assembly
- Performance monitoring
- Staff supervision
- Task delegation
- Warehouse operations
- Workflow optimization
- Production
- Quality assurance
- Multitasking and organization
- Team leadership
- Employee supervision
- Decision-making
- Coaching and mentoring
- Relationship building
- Motivational leadership
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
Spanish
Native or Bilingual
Interests
- Avid Reader
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Watching Movies and TV Shows
- I have a passion for photography and editing photos
- I enjoy cooking for friends and family gatherings
- Camping
- Video Gaming
- Music
- I like looking at the stars and learning about constellations
- Horseback Riding
- Reading
- Strategy Games
Timeline
Operations Supervisor
Marsden Services
08.2023 - 12.2024
High school diploma -
Ppep Tec - Cesar Chavez Learning Center
Associate's degree - Business Management
Colorado Technical University
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