Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoselin Palmerin Calderon

Riverbank,CA

Summary

Results-driven healthcare operations professional with over 5 years of leadership experience and a proven track record in regulatory compliance, staff development, and cross-functional team management. Adapted at aligning operational processes with healthcare accreditation standards (ACHC), streamlining payroll and onboarding systems, and ensuring excellence in patient and caregiver satisfaction. Hold a degree in Business Administration with a concentration in HR.

Overview

6
6
years of professional experience

Work History

Home Health Manager

Maxim Healthcare
Modesto, CA
11.2021 - Current
  • Collaborate closely with the Director of Business Operations to manage a multi-service ACHC-accredited home health agency across three business lines, ensuring alignment with organizational goals.
  • Oversee full-cycle onboarding and credentialing for clinical and administrative staff, ensuring timely processing while maintaining 100% compliance with state and federal healthcare regulations.
  • Lead weekly payroll operations for 300+ employees, streamlining processes for accuracy, timeliness, and confidentiality.
  • Maintain and audit medical records, licensing, and training documentation to uphold regulatory standards, and support internal and external audits.
  • Champion a culture of excellence and accountability through ongoing mentorship of new managers regionally and nationally.
  • Improve field operations by serving as the main point of contact for escalated concerns from patients, caregivers, and internal stakeholders.
  • Spearhead external audits and emergency preparedness drills; ensure compliance readiness through proactive planning and documentation.
  • Elevated patient and caregiver satisfaction metrics through initiatives measured in the “Voices of Experience” survey—enhancing team member experience and overall service quality.
  • Maintain seamless office operations through calendar coordination, resource planning, supply inventory, and leading cross-functional meetings.

Continuous Improvement Data Analyst

Blue Diamond Growers Inc.
Salida, California
05.2021 - 09.2021
  • Enhanced operational safety and efficiency through the implementation of 5S methodology in a fast-paced manufacturing environment.
  • Maintained and organized detailed records, including inventory logs, production reports, and employee documentation, ensuring complete accuracy and compliance with internal policies.
  • Supported key HR functions, including onboarding, conducting orientations, and assisting with payroll processes.
  • Consolidated and analyzed data from multiple departments to support leadership with performance reporting and process optimization.
  • Collaborated with production and logistics teams to monitor raw material inventory levels, ensuring continuity of operations.
  • Oversaw scheduling, internal communications, and administrative functions, contributing to seamless office coordination and productivity.

Sales Team Lead

The Buckle Inc
Modesto, CA
05.2019 - 04.2021
  • Directed a high-performing sales team focused on delivering exceptional customer experiences and surpassing revenue goals.
  • Developed and implemented targeted sales promotions and customer engagement strategies to drive traffic and maximize sales.
  • Facilitated training sessions, team-building activities, and one-on-one coaching to ensure service consistency and high morale.
  • Led recruiting, interviewing, and onboarding efforts, ensuring new hires were aligned with brand values and operational expectations.
  • Served as the go-to leader for resolving escalated customer issues with professionalism, resulting in elevated customer satisfaction and brand loyalty.
  • Personally recognized for establishing strong customer rapport, with repeat clientele regularly requesting service directly.

Education

Bachelor of Science - Business Administration

CSU Stanislaus
Turlock
12-2020

Skills

  • Staff training & organizational development
  • Policy development and enforcement
  • Team leadership
  • QAPI and performance improvement
  • HIPPA and clinical safety standards
  • Sales lead
  • Administrative duties

Languages

Spanish
Professional

Timeline

Home Health Manager

Maxim Healthcare
11.2021 - Current

Continuous Improvement Data Analyst

Blue Diamond Growers Inc.
05.2021 - 09.2021

Sales Team Lead

The Buckle Inc
05.2019 - 04.2021

Bachelor of Science - Business Administration

CSU Stanislaus

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