Yoselin RIVAS
Germantown,USA
Summary
Experienced professional in business administration with over 13 years of expertise in the industrial sector, specializing in administration and finance, HR, logistics, and implementation of ISO 9001 projects. Known for a strong commitment to excellence and reliability, demonstrating a proactive and goal-oriented approach to work. Possesses a natural aptitude for leadership and a collaborative mindset, thriving in team environments and understanding the value of effective teamwork. Highly adept at handling pressure and maintaining composure in challenging situations.
Overview
21
21
years of professional experience
Work History
ASISTENT MANAGER
TORTACOS MEXICAN FOOD
11.2022 - Current
- Closing and daily reporting of the recording machines
- Processing checks and making payments to suppliers
- Receive and enter invoices and internal documents into the Toast system
- Management of the Toast system to prepare reports on control and business management
- Processing orders to the different suppliers of the business
- Receiving, checking and arranging goods from suppliers
- Make suggestions for improvement to the Manager to optimize internal work processes
- Assume management functions when required
ASSISTANT TO THE HUMAN RESOURCES DEPARTMENT
MINISTRY OF CULTURE OF PERU
08.2020 - 04.2022
- Operate the telephone exchange and the Director’s Office of Human Resources
- Receive and distribute internal documents to staff of the Office of Human Resources
- Perform verification and follow-up of documents from the Office of Human Resources
- Collect, process and systematize information for the preparation of technical reports on human resources management in its area of competence
- Analyse and generate statistics and reports on HR in the area of its competence
- Keep the information of the human resources processes up to date and organized
ADMINISTRATION MANAGER
GRUPO SHANOC S.A.
07.2011 - 09.2016
- Develop and monitor company plans, procedures, policies and projects
- Propose actions to improve the administrative management of the company
- Ensure compliance with standards and procedures ISO 9001 Quality Management System
- Monitor Indicators of Administrative Management and Sales Management
- Monitoring, controlling Treasury Management, HR, Post Sale (Complaints and Claims), Logistics
- Negotiate with financial institutions and potential clients (projects)
ADMINISTRATIVE COORDINATOR/ CREDIT AND COLLECTION
GRUPO SHANOC S.A.
08.2008 - 06.2011
- Support in public tenders (procedures, openings, others)
- Organizing and coordinating events (exhibitions, fairs, celebrations)
- Evaluate, monitor and report Credit and Customer Default
- Monitor and control administrative expenses and sales
- Quote, prepare Purchase Orders to suppliers and track orders
- Treasury management: payment of Call Sheets
- Deposits/ Payments to Suppliers/ Banks
- Perform HR Management (Recruitment/ MOF/ Work Climate, Performance Evaluation)
ADMINISTRATIVE ASSISTANT
GRUPO SHANOC S.A.
08.2003 - 07.2008
- Coordinate and manage meeting agenda with Executives and Clients
- Prepare documentation requested by management (letters, memos, reports and others)
- Administrative and accounting records
- Coordinating Travel and Accommodation Reservations
- Manage and deliver Small Box
- Service telephone and visits
Education
Bachelor of Business Administration -
Universidad San Ignacio de Loyola
Peru01.2016
Business Administration Technician -
Instituto Superior Tecnológico IDAT
Peru01.2004
Skills
- Interpersonal relations
- Personnel management
- Customer service
- Communication skills
- Assertiveness
- ISO 9001 Management Systems
- Implementation project
- MS Office 365
- ERP Public and Private Administrative Management
Academictraining
- Universidad San Ignacio de Loyola, Peru, Bachelor of Business Administration, 08/2013, 06/2016
- Instituto Superior Tecnológico IDAT, Peru, Business Administration Technician, 01/2000, 12/2004
Additionalseminarsandcourses
- Alcohol and Drugs Course, Maryland, 01/2023
- Documentary Processing and Archive Management System, National School of Executive Training, 01/2018
- Spelling and Report Writing for Professionals, National School of Executive Training, 01/2016
- Personnel Directorate, Decision-making, Change Processes Adm., New Horizons (PGE - Executive Management Programme), 01/2014
- Process Management and Continuous Improvement, G&C Global Solution, 01/2012
- Annual Operational Plan, FOBUS - Corporate Education, 01/2012
- Executive Diploma in People and Human Capital Development, International Training Centre, 01/2010
- Comprehensive Management Indicators - Balance Scorecard, G&C Global Solution, 01/2010
- Diploma in Finance, IPAE - Peruvian Institute of Business Action, 01/2008, 12/2009
Skillsandcompetences
Experience in personnel management, excellent internal and external customer service with great communication skills and assertiveness with different institutional levels., Implementation project ISO 9001 certification., MS Office 365 (Word, Excel, Power Point, Outlook) - Intermediate, ERP Public and Private Administrative Management (Intermediate Level), Intermediate level
Timeline
ASISTENT MANAGER
TORTACOS MEXICAN FOOD
11.2022 - Current
ASSISTANT TO THE HUMAN RESOURCES DEPARTMENT
MINISTRY OF CULTURE OF PERU
08.2020 - 04.2022
ADMINISTRATION MANAGER
GRUPO SHANOC S.A.
07.2011 - 09.2016
ADMINISTRATIVE COORDINATOR/ CREDIT AND COLLECTION
GRUPO SHANOC S.A.
08.2008 - 06.2011
ADMINISTRATIVE ASSISTANT
GRUPO SHANOC S.A.
08.2003 - 07.2008
Bachelor of Business Administration -
Universidad San Ignacio de Loyola
Business Administration Technician -
Instituto Superior Tecnológico IDAT
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