Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yoselin Soto

Riverbank,CA

Summary

Dynamic and results-oriented professional with a proven track record at Amazon, adept in problem-solving and guest relations. Excelled in enhancing customer loyalty and streamlining operations, demonstrating exceptional adaptability and communication skills. Achieved significant improvements in efficiency and customer satisfaction, leveraging strong organizational and conflict management abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
10.2023 - 10.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Front Desk Receptionist

Urban Fit Gym
03.2022 - 02.2023
  • Showcased exceptional customer service quality, showcasing the gyms facilities and providing accurate information about the membership
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization

Sales Associate

Walmart
08.2021 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

High School Diploma -

Riverbank High School
Riverbank, CA
05.2016

Skills

  • Guest Relations
  • Problem-Solving Skills
  • Conflict Management
  • Decision making

Certification

Certified Unarmed Security Guard Card, BSIS, 2022, 2023

Timeline

Warehouse Worker

Amazon
10.2023 - 10.2024

Front Desk Receptionist

Urban Fit Gym
03.2022 - 02.2023

Sales Associate

Walmart
08.2021 - 11.2021

High School Diploma -

Riverbank High School

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Yoselin Soto