Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Quote
Timeline
GeneralManager
YOSELY MARTINEZ

YOSELY MARTINEZ

Bronx,NY

Summary

Aspiring healthcare consultant pursuing a similar position where focus and dedication are highly sought in a growing company in order to gain further opportunities. Possesses strong problem-solving and leadership skills along with years of excellent customer service.

Overview

5
5
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Recruiter/HR Assistant

Amazing Home Care
Bronx, NY
09.2021 - Current
  • Recruited and screen qualified potential employees.
  • Set up and conducted orientations weekly.
  • Served customers in friendly, efficient manner following outlined steps of service.
  • Processed documentation for employee actions such as new hires.
  • Verified applicant references and employment details.
  • Began and/or finished on-boarding process for HHA's and PA's.
  • Use of HHA Exchange, CHRC, Mobile Health appointments.
  • Completed human resource operational requirements by scheduling and assigning employees

Private Caregiver

Self-employeed
New York, NY
07.2020 - 09.2021
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Taught children everyday skills and language.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.

HR

Link Homecare
New York, NY
01.2020 - 04.2020
  • Interviewed and screened qualified potential employees.
  • Hosted orientations two times per week for new hires.
  • Processed documentation such as W4's and I9's for new hires.
  • Performed various administrative functions, including filing paperwork, office cleaning, etc.
  • Employment verifications.
  • Served customers in friendly, efficient manner following outlined steps of service

Service Manager

Chipotle Mexican Grill
New York, NY
08.2016 - 01.2020
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.

Receptionist Intern

R.A.I.N Inc
Bronx, NY
05.2016 - 08.2016
  • Greet every guest with personable approach and provided knowledgeable service.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Volunteered at local charity events, in addition to increased experience in social engagements and public speaking.
  • Provide efficient customer service in order to ensure efficiency and develop personal relationships with each individual patient.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.

Education

High School Diploma -

Manhattan Bridges High School
New York, NY
2017

Bachelor of Science - Health Services Administration

Lehman College of The City University of New York
The Bronx, NY
08.2020 - Current

Skills

  • Bilingual/Fluent in English & Spanish
  • Microsoft Office
  • HHA Exchange
  • Independent/Team Work
  • Time Management
  • Adapts to change
  • Organizational skills
  • Interpersonal communication

Certification

  • Food Safety Handling Training - 2019

Accomplishments

  • Supervised team of 20+ staff members.
  • Collaborated with team of 20+ members in the development of Restauranter.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Recruiter/HR Assistant

Amazing Home Care
09.2021 - Current

Bachelor of Science - Health Services Administration

Lehman College of The City University of New York
08.2020 - Current

Private Caregiver

Self-employeed
07.2020 - 09.2021

HR

Link Homecare
01.2020 - 04.2020

Service Manager

Chipotle Mexican Grill
08.2016 - 01.2020

Receptionist Intern

R.A.I.N Inc
05.2016 - 08.2016

High School Diploma -

Manhattan Bridges High School

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YOSELY MARTINEZ