Yoselyn Cano
Mission,TX
Summary
Dynamic professional with a proven track record at Whataburger, Private Family Babysitter, Wingstop, and McDonald’s excelling in customer service and problem-solving. Fluent in Spanish and English, adept at fostering team collaboration and interpersonal communication. Achieved significant improvements in customer satisfaction and educational performance, demonstrating a strong ability to manage time and resolve conflicts efficiently.
Overview
1
1
year of professional experience
Work History
Whataburger
Whatabuger
Mission, TX
01.2025 - 02.2025
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Babysitter
Private Family Client
Mission, TX
11.2024 - 12.2024
- Developing creative ways to encourage learning through everyday experiences.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Providing a safe environment for children to explore their curiosity and creativity.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Tutored children in multiple school subjects to boost educational performance.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Responsibly watched children while parents were out.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Engaged with children on individual basis to build positive, trusting relationships.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Communicated with parents about daily activities and any concerning behaviors.
- Using problem-solving skills to anticipate potential issues before they arise.
Wingstop
Wingstop Restaurant
Edinburg , TX
10.2024 - 12.2024
- Worked with cross-functional teams to achieve goals.
- Operated equipment and machinery according to safety guidelines.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed household errands and other essential duties.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Maintained updated knowledge through continuing education and advanced training.
McDonald’s
McDonald's Restaurant
Edinburg , TX
07.2024 - 10.2024
- Managed household errands and other essential duties.
- Updated and maintained databases with current information.
- Conducted testing of software and systems to ensure quality and reliability.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA02-2025
Skills
- Customer service
- Time management
- Conflict resolution
- Team collaboration
- Interpersonal communication
- Problem solving
- FLUENT IN [Spanish & English]
- Good Telephone Etiquette
- Self-Directed
- Excellent communication
Timeline
Whataburger
Whatabuger
01.2025 - 02.2025
Babysitter
Private Family Client
11.2024 - 12.2024
Wingstop
Wingstop Restaurant
10.2024 - 12.2024
McDonald’s
McDonald's Restaurant
07.2024 - 10.2024
High School Diploma -
Penn Foster Career School