Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yoselyn Jimenez

North Chesterfield,VA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

District Manager

Boost Mobile
12.2015 - 02.2024
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Managed accounts to retain existing relationships and grow share of business.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Built positive and productive relationships with store and field leadership.

Teller

Wells Fargo
05.2016 - 10.2016
  • Monitored and reported suspicious activity in line with bank security policies.
  • Generated monthly reports on customer activity and customer feedback.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Referred customers to other banking departments for specialized services.
  • Processed customer transactions promptly, minimizing wait times.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Beauty Advisor

Walgreens
09.2007 - 01.2015
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Conducted informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with marketing department on social media campaigns, providing engaging content featuring beauty tips and product highlights.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

George Washington High School
Manhattan, NY
06.1998

Skills

  • Client Relationship Building
  • Business Objective Analysis
  • Sales coordination
  • Proposal Development
  • Bilingual
  • Consultative Selling Techniques
  • Report Preparation
  • Staff Supervision
  • Sales Presentations
  • Financial Management

Languages

Spanish
Native or Bilingual

Timeline

Teller

Wells Fargo
05.2016 - 10.2016

District Manager

Boost Mobile
12.2015 - 02.2024

Beauty Advisor

Walgreens
09.2007 - 01.2015

High School Diploma -

George Washington High School

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Yoselyn Jimenez