Yoselyn Moreno
West New York
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/clinical coordinator
Always Home Care
03.2018 - 02.2023
- Answered multi-phone lines, maintaining files, sending and receiving correspondence, creating spreadsheets, billing, scheduling
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Teller
Oritani Bank
01.2017 - 02.2018
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Seasonal Teller
Valley National Bank
06.2017 - 09.2017
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Sales Associate
Telco Stores
06.2015 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
ANG Wireless
11.2013 - 06.2015
- Provided customers with information about affordable cell phone plans
- Arranged in-store displays of new releases
Education
Bachelor of Science - Marketing
New Jersey City University
Jersey City, NJ05.2021
Skills
- Customer Service
- Bank Teller
- Cash Handling
- Payroll
- Knowledge in Microsoft Office (Excel, PowerPoint, and Word)
- Database entry
- Recordkeeping
- Scheduling and calendar management
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Spanish
Timeline
Administrative Assistant/clinical coordinator
Always Home Care
03.2018 - 02.2023
Seasonal Teller
Valley National Bank
06.2017 - 09.2017
Teller
Oritani Bank
01.2017 - 02.2018
Sales Associate
Telco Stores
06.2015 - 06.2017
Sales Associate
ANG Wireless
11.2013 - 06.2015
Bachelor of Science - Marketing
New Jersey City University
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