Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yoselyn D Campuzano

Phoenix,AZ

Summary

My first job was at a fast food restaurant in the vibrant south of Phoenix, where I immersed myself in the bustling world of customer service. From the moment customers stepped through the door, I was there to greet them with a warm smile, ready to guide them through their dining experience.

Taking orders was just the beginning. I took pride in ensuring that each customer's needs were met, whether that meant suggesting popular menu items or making recommendations based on their preferences. As I prepared their drinks, I paid attention to detail, making sure everything was just right—from the perfect amount of ice to the ideal blend of flavors.

Beyond taking orders, I was responsible for providing all the necessary condiments and extras that made each meal special. I found joy in engaging with customers, asking about their day, and making small talk to create a welcoming atmosphere. I would often highlight desserts or ongoing promotions, always eager to add a little something extra to their experience.

What I loved most about this job was the opportunity to help others. Each interaction was a chance to brighten someone’s day, whether through a friendly conversation or simply by ensuring their meal was exactly what they wanted. I learned the importance of patience, teamwork, and communication, skills that would serve me well in the future. Overall, this experience not only honed my customer service skills but also deepened my appreciation for the impact a simple smile can have on someone's day.

Overview

1
1
year of professional experience

Work History

Drive-Thru Cashier

Jack in the Box
11.2023 - 09.2024
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Understood restaurant menu, limited-time offers and promotions to answer guest questions.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.
  • Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
  • Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
  • Balanced cash drawer at beginning and close of shift.
  • Interacted professionally through clear communication with customers to promote positive patron experiences.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

High School Diploma -

Summit High School
Phoenix
05.2025

Skills

    Cleaning and sanitation

    Excellent Communication

    Customer Service

    Problem-Solving

    Teamwork and Collaboration

    Flexible Schedule

    Taking and Preparing Orders

    Multitasking and Organization

    Food Service

    Drive-Thru System Familiarity

    Cash Handling

    Cash handling expertise

    Payment handling

    Food handling safety

    Supply Restocking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Drive-Thru Cashier

Jack in the Box
11.2023 - 09.2024

High School Diploma -

Summit High School
Yoselyn D Campuzano