Yoselyne Salazar
Elgin,IL
Summary
I'm a student eager to contribute to the fight against health inequalities through research, advocacy, and action.
Overview
7
7
years of professional experience
Work History
Operations Manager
Primary Cleaning Company
Elgin, IL
06.2021 - Current
- Lead and oversee a team of 15 cleaning professionals, ensuring high performance, and adherence to quality standards.
- Develop and implement training programs to enhance employee skills, safety compliance, and efficiency.
- Manage daily operations, including scheduling, inventory control, and client relations.
- Conduct regular quality inspections and address any service issues to maintain customer satisfaction.
- Collaborate with CEO to develop strategies for business growth and operational improvement.
Crew Trainer
Mc Donald's
Arlington heights, IL
09.2018 - 09.2020
- Trained and mentored new employees on food preparation, customer service, and company policies.
- I ensured team members followed safety, hygiene, and quality standards.
- I assisted management in improving service efficiency and team performance.
- Provided excellent customer service in a fast-paced environment.
- I helped maintain a clean, organized, and productive workspace.
Education
Bachelor's - Health Administration
Roosevelt University
Chicago, IL12-2025
Associates - Biology
Harper College
Skills
- Team building/leadership
- Customer service
- Staff training
- Bilingual in Spanish and English
- Team collaboration
References
Jose Pineda Botello, 2242900001
Timeline
Operations Manager
Primary Cleaning Company
06.2021 - Current
Crew Trainer
Mc Donald's
09.2018 - 09.2020
Bachelor's - Health Administration
Roosevelt University
Associates - Biology
Harper College