Yoseph Debebe
Rancho Cucamonga,CA
Summary
Engaging team member committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Reliable, friendly, and hard-working team player. Experienced with consistently exceeding sales, service, and performance targets.
Overview
8
8
years of professional experience
Work History
Personal Training Director
LA Fitness
Rancho Cucamonga, CA
07.2023 - 04.2025
- Managed personal training department and ensured all trainers and clients needs were met to guarantee client satisfaction
- Conducted assessments of new members to determine their fitness level prior to recommending an appropriate program
- Resolved member complaints or notified District VP for solutions
- Created customized fitness plans for clients based on their goals, abilities, and lifestyle
- Ensure all personal trainers meet professional standards at all times, and ensure proper certification is met
- Consistently exceeded sales and personal training goals to become one of the top-performing gyms in the region
Server
California Pizza Kitchen
Hollywood, CA
03.2021 - 07.2023
- Greet customers, explain menu items, recommend specials and new menu rollouts
- Operate POS terminals to input orders, split bills and calculate totals.
- Enforce minimum age requirements for alcoholic beverages by checking identification
- Completed online CA safe beverage handling course
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Address complaints to kitchen staff and serve replacement items
- Provide exceptional service to high volume of daily customers
Sales Associate
Express
Rancho Cucamonga, CA
10.2019 - 03.2021
- Recommend, select, and help locate merchandise based on customer needs and desires
- Greet customers and learn what each customer wants or needs
- Working the cash register at a fast and productive pace during peak hours and holidays
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Answered phone calls to provide store, products, and services information.
- Maintained knowledge of current promotions, exchange guidelines, and security practices.
Sales Associate
Macy's
Rancho Cucamonga, CA
10.2017 - 08.2019
- Assist customers in finding a product they are looking for that fits their needs
- Keep the sales floor neat by folding clothes, organizing shelves, reporting any messes on the floor, & cleaning fitting rooms
- Work the cash register in a fast pace to handle very long lines
- Count money from the cash registers at the end of every shift and open and close registers
- Deliver the required amount of cash from the registers to the cash room
- Maintaining positive & friendly costumer service
- Train new associates and assist them with any questions throughout the day
- Report any suspicious activity by calling asset protection
Delivery Driver
Pizza Hut
Fontana, CA
03.2017 - 11.2017
- Deliver food orders to customers homes
- Working the cash registers in the store
- Taking orders on the phone using the in store computers
- Maintaining a clean workplace
- Cooking parts of customer orders, including wings, fries, and other sides
- Assisting the shift manager with the required needs of opening and closing the store
- Keeping all orders on time and without mistakes or forgotten items
Skills
- Reliable and punctual
- Excellent communication skills
- Sales expertise
- Customer- and service-oriented
- Team player mentality
- Cash handling accuracy
- POS system operation
- Food safety understanding
- Menu knowledge
- Business operations understanding
Timeline
Personal Training Director
LA Fitness
07.2023 - 04.2025
Server
California Pizza Kitchen
03.2021 - 07.2023
Sales Associate
Express
10.2019 - 03.2021
Sales Associate
Macy's
10.2017 - 08.2019
Delivery Driver
Pizza Hut
03.2017 - 11.2017