Yoseph Ersumo
Springfield,VA
Overview
9
9
years of professional experience
1
1
Certification
Work History
Application Support Engineer
PNC Bank
Pittsburgh, PA
08.2021 - Current
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Communicated technical development stages and provided design support to businesses and other stakeholders encouraging participation for on-time execution.
- Resolved system test and validation problems to provide normal program functioning.
- Participated in design and planning exercises for future software rollouts.
- Test and Validation
- Monitoring and Health check
- Automate Manual services
System Administrator
Vision Solutions LLC
Washington DC , DC
04.2017 - 08.2021
- Applications and supporting of LAMP such as Java, Python, MariaDB, and PostgreSQL.
- More than 7 years hands on experience on Linux and RedHat /RHEL version 6,7 and 8
- I have done managing hardware load balanced applications.
- More than 6 years scripting experience with Python, Bash, Java, or Ruby.
- Hands on Experience installing, configuring, maintaining, and troubleshooting MySQL, MariaDB
- I have done security principles for access control and least privilege
- I have 6 years experience layer 3 networking technologies such as switching and routing.
- I have more than 8 years experience on different types of ticketing system
- Experience in delivering and operating IT solutions in a large enterprise
- Experience with documentation skills (office 365, Word, Excel, PowerPoint, Visio)
- Strong knowledge ability to apply advanced technical principles, theories, and concepts relating to Windows, macOS, and Linux.
Software Developer
Arc Telecom
Sterling Va, 22165
03.2014 - 04.2017
- Experience with Java , java script , office 265 and linux I have done different projects with different applications .
- Experience using ITSM systems (ServiceNow or Remedy) Installation of different types operating systems and troubleshooting .
- Configuration of network systems and testing .
- Installation of different applications Inspected existing security systems for flaws and needed repairs.
- Installation of VOID phone system.
- Integrated installed systems with access panels. Provided programming codes for clients to utilize phone app's for security breach.
- Notifications on their cell phones.
- Performed troubleshooting of system failures. Programmed installed components and activated them on site.
- Tested all installations to ensure they were working correctly.
- Gave owners tutorials of how to utilize their systems.
- Interacted well with team members. Took direction from management as needed and reported all installation issues.
Voluntary Worker
ESAT
Alexandria Va , 22311
01.2013 - 02.2014
- Knowledge of enterprise storage protocols such as NFS v4, CIFS, and SMB
- Able to clearly present ideas to both technical and non-technical users and staff to further the adoption of DevOps.
- Calibrate monitor program and troubleshoot devices. Remove all debris from customer locations and ensure clean installations.
- Installation of VOID phone system. Completed installations on site at residences and commercial locations.
- Interacted with customers throughout installation process to facilitate end users
- Installed everything from simpler security alarm systems to high-level security.
- Installed facial biomedical and fingerprint security alarm systems for high.
- Security-needs businesses. Inspected existing security systems for flaws and needed repairs.
Education
Bachelor of Science - Computer Science
Adama University
Ethiopia 03.2009
Associate of Science - Information Technology
Rift Valley University College
Ethiopia 07.2007
Skills
- Hands on experience installing, configuring, maintaining, and troubleshooting MySQL, MariaDB and databases
- Strong scripting experience with Python, Bash, Java, or Ruby
- Good communication skills allow for communication with customers onsite to help the installation process
- Efficiently selects and utilizes the correct tools for particular installations
- Complies with codes during installations
- Experience with both residential and business installations
- Server support experience ( Red Hat Linux , windows Server)
- Remote support system Cloud Architecture and design (Azure , AWS )
- Web page developer
- Excellent problem solver
- Structural understanding
- Electronics expert
- Self-starter Infrastructure planning
- Technical Analysis Servers expertise
- User support ADAMANT UNIVERSITY
- Deep Experience in Dynatrace, ServiceNow, Jira
Certification
- CompTIA linux+ Certified
- Google IT Support Professional Certificate
- CERTIFICATIONS IT Security
- Defense against the digital dark arts
- System Administration and IT Infrastructure Services
- Operating Systems and Becoming a Power User
- The Bits and Bytes of Computer Networking
- Technical Support Fundamentals
Timeline
Application Support Engineer
PNC Bank
08.2021 - Current
System Administrator
Vision Solutions LLC
04.2017 - 08.2021
Software Developer
Arc Telecom
03.2014 - 04.2017
Voluntary Worker
ESAT
01.2013 - 02.2014
Bachelor of Science - Computer Science
Adama University
Associate of Science - Information Technology
Rift Valley University College