Dynamic Technical Manager with over four years of experience in supply chain management and team leadership. Skilled in ensuring regulatory compliance and optimizing operational workflows to drive efficiency and quality in pharmaceutical import processes.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Technical Manager
Fuad Musema Medicine and Medical Devices Import
Addis Ababa , Ethiopia
01.2025 - 09.2025
Managed technical operations of medical devices and equipment import processes.
Coordinated with suppliers to ensure timely delivery of medical products.
Resolved technical issues related to imported medical devices efficiently.
Collaborated with cross-functional teams to improve operational workflows.
Maintained accurate records of inventory and equipment usage regularly.
Prioritized and resolved backlogs to alleviate burden on product owners.
Defined operational strategies based on business objectives and budgetary constraints.
Surveyed facility to maximize safety and security.
Planned, administered and controlled budgets for equipment and supplies.
Established department goals and deadlines.
Technical Manager
Heal land Trading Pvt.Ltd.Co
Addis Ababa, Ethiopia
09.2019 - 09.2024
Manage and oversee the entire pharmaceutical import process.
Ensure compliance with all regulatory requirements and quality standards.
Liaise with suppliers, manufacturers, and regulatory bodies to facilitate smooth import operations.
Monitor and manage inventory levels to ensure continuous supply.
Implement and maintain quality assurance protocols.
Conduct risk assessments and implement mitigation strategies.
Stay updated with industry trends and regulatory changes.
Train and mentor team members on best practices and regulatory compliance.
Assistant Pharmacist
AHADU PRIVATE LIMITED COMPANY
Addis Ababa , Ethiopia
02.2019 - 09.2019
Patient care
Administrative support
prescription preparation
Inventory Management
Pharmacist
Addis Ababa City Administration Kenema Pharmacies
Addis Ababa, Ethiopia
09.2018 - 12.2018
Dispense prescription medications accurately.
Provide patient counseling on medication usage and potential side effects.
Manage inventory to ensure the availability of necessary medications.
Monitor patient medication therapies to prevent drug interactions.
Maintain detailed records of all medications and patient interactions.
Ensure compliance with all state and federal pharmacy regulations.
Supervise pharmacy technicians and support staff.
Perform routine quality control checks on medications and equipment.
Collaborate with healthcare professionals to optimize patient care plans.
Pharmacy Technician
Ministry of National Defense Hospital
Bahir Dar, Ethiopia
09.2015 - 06.2018
Dispensed medications accurately to patients under senior pharmacist supervision.
Managed inventory levels to ensure medication availability and compliance.
Assisted pharmacists in preparing and labeling prescriptions for patients.
Conducted patient consultations to provide medication information and guidance.
Maintained clean and organized pharmacy work areas for safety and efficiency.
Collaborated with healthcare teams to support patient care initiatives effectively.
Educated patients on proper medication usage and potential side effects clearly.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Restocked shelves with new supplies of medications as needed.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Assisted in training new employees on pharmacy procedures.
Organized work areas so that everything was easily accessible when needed.
Verified prescriptions and drug labels, documents and packages.
Interpreted and processed medication orders under supervision of pharmacist.
Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Provided customer service to patients by answering questions about medications and health-related topics.
Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Maintained proper storage and security conditions for drugs.
Received and stored incoming supplies and informed supervisors of stock needs and shortages.
Education
Bachelor of Science - Pharmacy
Ambo University
Ambo,Oromia Region ,Ethiopia
07-2015
Skills
Regulatory compliance
Quality assurance
Technical operations
Inventory management
Supply chain management
Supplier coordination
Team leadership
Problem solving
Effective communication
Attention to detail
Languages
English
Professional
Amharic
Professional
Certification
Leadership Certificate, African Evangelistic Enterprise, Aug , 2010
Brand Manager at Salehiya Medical Co.(Medical, beauty & well being devices )Brand Manager at Salehiya Medical Co.(Medical, beauty & well being devices )