Yoseph Ortega
El Paso ,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills. While offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with entrepreneurial attitude.
Overview
3
3
years of professional experience
Work History
Public Relations Officer
Kappa Sigma Fraternity At Marshall University
El Paso , TX
03.2024 - Current
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
- Researched industry trends and competitors' activities to develop new ideas for content creation.
Alumni Relations Officer
Kappa Sigma Fraternity
El Paso, TX
12.2023 - Current
- Developed and maintained relationships with alumni associations to increase engagement in alumni activities.
- Organized and facilitated alumni events, such as reunions, networking receptions, and career fairs.
- Created marketing materials for alumni programs, including brochures, newsletters, websites, emails, and social media campaigns.
- Developed strategies to increase donations from alumni donors.
In-Store Brand Representative
L’Oréal
El Paso, TX
10.2023 - Current
- Developed and implemented strategies to increase brand awareness.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Greeted customers and responded to inquiries in a timely manner.
- Provided customer service by answering product and service related questions.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
Mentor
STRIVE NOW EP
El Paso , TX
01.2023 - Current
- Facilitated workshops on topics such as communication, goal setting, and decision making.
- Encouraged open dialogue between mentor and mentee about personal experiences, feelings, and emotions.
- Organized group activities to promote team building among the mentees.
- Created and maintained detailed records of outreach activities, including contact lists, event calendars, and program outcomes.
- Organized and managed community events to promote awareness of organization's services.
- Coordinated volunteers for outreach efforts in the community.
Servant Leader
Abundant Church
El Paso , TX
01.2023 - Current
- Developed and implemented strategies to improve team performance and productivity.
- Developed and implemented church-wide strategic plan to promote spiritual growth.
- Recruited volunteers for various ministry programs within the church community.
Public Speaker
Myself Belts
El Paso , Tx
01.2023 - Current
- IMPACT/ Over 1,000 students impacted
- Grants New Mexico Speech
- Harmony Seniors Class Keynote speaker
Volunteer Coordinator
STRIVE NOW
El Paso, TX
05.2022 - 05.2024
- Developed and implemented volunteer recruitment plans.
- Coordinated onboarding and orientation for new volunteers.
- Created job descriptions for all volunteer roles.
- Organized training programs for volunteers.
- Set up weekly meetings with volunteers to discuss their progress and challenges.
- Monitored compliance with organizational policies and procedures.
- Ensured proper recognition of volunteer efforts through awards, certificates.
Mentor
8020 EDU
El Paso , TX
07.2023 - 07.2023
- Assisted with the development of individualized plans for youth to achieve their goals.
- Facilitated group activities to help build social skills and increase self-esteem.
- Collaborated with parents, teachers, counselors, and other professionals to ensure positive outcomes for youth.
- Created an environment that was safe and supportive for all participants in mentoring sessions.
Manager
Connies Flowers
El Paso , TX
09.2021 - 07.2023
- Developed relationships with vendors to obtain fresh flowers at competitive prices.
- Consulted with clients to determine their needs in terms of flower types, colors, and styles.
- Managed inventory of supplies such as ribbons, vases, baskets, floral foam.
- Prepared orders by selecting appropriate flowers based on client specifications.
- Organized delivery schedules for customers who requested delivery services.
Education
High School Diploma -
Harmony Science Academy
05-2023
Skills
- Communications strategy
- Social media proficiency
- Negotiation
- Branding
- Community Relations
- Creative Direction
- Media Relations
- Strategic Planning
- Project Management
Timeline
Public Relations Officer
Kappa Sigma Fraternity At Marshall University
03.2024 - Current
Alumni Relations Officer
Kappa Sigma Fraternity
12.2023 - Current
In-Store Brand Representative
L’Oréal
10.2023 - Current
Mentor
8020 EDU
07.2023 - 07.2023
Mentor
STRIVE NOW EP
01.2023 - Current
Servant Leader
Abundant Church
01.2023 - Current
Public Speaker
Myself Belts
01.2023 - Current
Volunteer Coordinator
STRIVE NOW
05.2022 - 05.2024
Manager
Connies Flowers
09.2021 - 07.2023
High School Diploma -
Harmony Science Academy
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