Yosheeda Brown
Oklahoma City,OK
Summary
Experienced administrative professional with a proven track record of thriving in fast-paced office environments. Dedicated and hardworking team player adept at efficiently completing a wide range of clerical tasks and providing comprehensive staff support. Exceptional organizational skills and attention to detail ensure seamless operations and effective team communication. Committed to delivering high-quality results while maintaining a positive and professional demeanor, contributing to the overall success of the organization.
Overview
4
4
years of professional experience
Work History
Office Coordinator
Costco
09.2024 - Current
- Created engaging presentations, reports, and correspondence by designing visually appealing templates, conducting research, and writing clear and concise content.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed calendars, prioritizing tasks, arranging travel, and preparing meeting materials.
- Provided technical support to help meet deadlines.
- Maintained open communication by presenting regular updates to customers.
- Assisted with onboarding of new employees.
Administrative Assistant
Titan Title & Closing
08.2022 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Fostered strong client relationships through proactive communication, including responding to inquiries, resolving concerns, and providing timely updates on transaction status.
- Prepared and proofread legal documents ensuring accuracy and consistency.
- Provided expert support in resolving title insurance issues by conducting thorough research, analyzing complex data, and collaborating with internal parties.
- Successfully resolved discrepancies, ensuring smooth transactions and closings.
- Served as an assistant to escrow officers while managing digital and physical filing systems for all clients.
Administrative Assistant
Fanatics, Inc.
06.2021 - 08.2022
- Managed incoming and outgoing mail, maintaining organized records, and ensuring timely distribution of correspondence
- Responded to customer requests for products, services, and company information.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Handled assignments independently with good judgement and critical thinking skills.
Education
High School Diploma -
Mira Mesa High School
San Diego, CA05-2016
Skills
- Customer hospitality
- Data Entry
- Document management
- Inventory coordination
- Calendar management
- Organization skills
- Mail Management
- Proofreading
- Technical support
- Title Insurance policies
- Staff education and training
- Money handling
Timeline
Office Coordinator
Costco
09.2024 - Current
Administrative Assistant
Titan Title & Closing
08.2022 - 07.2024
Administrative Assistant
Fanatics, Inc.
06.2021 - 08.2022
High School Diploma -
Mira Mesa High School
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