Highly-motivated employee with desire to take on new challenges. Strong work ethic and multitasking skills. Adapt at working effectively and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Permit Specialist /Administrative Secretary
Advanced Registration Services
Long Beach, CA
01.2020 - 12.2023
Reviewed and evaluated permit applications to ensure accuracy of information and compliance with applicable codes, laws, regulations and standards.
Assisted applicants in completing required forms for various permits.
Prepared reports summarizing activities related to permitting processes.
Maintained accurate records of all permits issued including expiration dates and fees paid.
Resolved customer complaints concerning permitting issues in an efficient manner.
Performed administrative duties such as filing paperwork, responding to inquiries from customers via telephone or email.
Tracked progress on pending permit applications using database software systems.
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Answered phones, responded to inquiries, and directed calls appropriately.
Scheduled appointments, managed calendars, and organized events.
Greeted visitors in a professional manner and provided assistance as needed.
Monitored incoming emails and responded accordingly.
Provided administrative support to the executive team including filing, faxing, photocopying, scanning documents.
Processed invoices for payment in a timely manner according to company policies.
Truck Dispatcher
Arredondo Transport Inc
South Gate, CA
08.2010 - 10.2019
Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
Maintained communication with drivers regarding routes, load information and delivery updates.
Assigned loads to drivers based on customer requirements and availability.
Ensured all paperwork was completed accurately and in a timely manner.
Processed invoices, bills of lading and other documents related to truck dispatching.
Resolved any issues or problems that arose during transport operations.
Provided customer service by responding to inquiries from customers regarding shipments.
Reviewed freight bills for accuracy prior to payment processing.
Verified driver log books were accurate prior to completing payroll.