YoShone Brice
Slidell,LA
Summary
Innovative Technology Professional experienced in aligning technical solutions with business objectives and enhancing systems. Delivered impactful project leadership that contributed to organizational growth while excelling in cash handling and data entry across various roles. Achieved sales enhancement through effective upselling and inventory management, fostering customer loyalty and optimizing POS systems.
Overview
1
1
Language
13
13
years of professional experience
Work History
Walmart Associate
Walmart
12.2025 - 10.2026
- Sliced meats and cheeses to customer specifications using deli equipment safely.
- Prepared fresh sandwiches, salads, and hot foods following food safety standards.
- Maintained clean, sanitized work areas, counters, slicers, and serving equipment.
- Stocked cases, rotated inventory, and monitored freshness to reduce product waste.
- Coordinated daily workflow to support timely service and consistent department presentation with cooking foods for the hot case.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
Walmart Associate- Cashier
Walmart Stores
12.2024 - 05.2025
- Assisted customers with product location, pricing, and checkout support across sales floor
- Trained new associates on register procedures, stocking standards, and safety expectations
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored inventory levels and replenished high-demand items to reduce out-of-stock conditions
Customer Service Rep and Cashier
Circle K Gas Station
03.2023 - 09.2024
- Resolved customer inquiries, complaints, and product issues with prompt, courteous service.
- Processed cash, card, and mobile payments accurately through POS register.
- Balanced register drawer and verified transactions to maintain daily cash accuracy.
- Supported store cleanliness, restocking, and merchandising to keep sales floor organized.
Medial Claims Member
Health Comp USA
04.2021 - 12.2022
- Demonstrated respect and friendliness in all interactions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adapted schedule to include flexible hours across nights, weekends, and holidays. across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Process medical claims and appeals for insurance claims
Help Desk Supervisor
General Dynamics
12.2013 - 11.2020
- Coordinated daily service desk operations to maintain SLA compliance and consistent support delivery.
- Supervised help desk technicians, prioritized ticket queues, and resolved escalated incidents.
- Trained new analysts on incident handling, customer communication, and troubleshooting procedures.
- Monitored case trends to identify recurring issues and improve knowledge base content.
Education
High School Diploma -
Brookhaven High School
Brookhaven05-1994
Skills
- Point of Sale
- Visual merchandising
- Teamwork
- Teamwork and collaboration
- Friendly and helpful
- Food safety standards
- Visual merchandising and planograms
Languages
English
Full Professional
Timeline
Walmart Associate
Walmart
12.2025 - 10.2026
Walmart Associate- Cashier
Walmart Stores
12.2024 - 05.2025
Customer Service Rep and Cashier
Circle K Gas Station
03.2023 - 09.2024
Medial Claims Member
Health Comp USA
04.2021 - 12.2022
Help Desk Supervisor
General Dynamics
12.2013 - 11.2020
High School Diploma -
Brookhaven High School